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Customer Service Representative

2 months ago

Novato, California, United States Victory Automotive Group Full time

Job Summary:

The Customer Service Representative will be responsible for providing exceptional customer service to all visitors and customers. This includes greeting customers in a friendly and professional manner, directing them to the appropriate department or point-of-contact, and managing inbound phone inquiries.

Key Responsibilities:

  • Greets all customers in a warm and sincere manner
  • Directs customers to the appropriate department or point-of-contact
  • Manages inbound phone inquiries and routes calls accordingly
  • Coordinates questions and issues with the appropriate department personnel
  • Provides administrative assistance as needed
  • Attends all staff meetings, trainings, and educational classes as required
  • Performs other duties as assigned

Requirements:

  • Customer Service experience preferred
  • Professional and dependable
  • Safety and customer service oriented
  • Basic computer and internet skills
  • Outstanding communication skills
  • Professional appearance and work ethic
  • Ability to read and comprehend instructions

Benefits:

  • Competitive Pay Based on Experience
  • Medical Benefits
  • Paid Vacation
  • Holidays
  • Professional Workplace
  • Non-Smoking Workplace
  • Drug Free Workplace
  • Opportunity for Advancement
  • Direct Deposit
  • 401(k) with Company Match