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Field Operations Coordinator

2 months ago

Novato, California, United States Avantor Full time

Position Overview:

As a Field Operations Coordinator, you will collaborate with the Area Site Manager and engage with Avantor's Lab and Production Services team to deliver tailored, mission-driven laboratory tasks and research protocols that enhance scientific productivity.

Work Environment:

Primarily based in a dynamic laboratory setting, you will have the opportunity to work in various locations as needed.

Working Hours:

Standard hours are from 8 AM to 4 PM, Monday through Friday.

Compensation:

The salary range for this position is between $75,000 and $90,000, with an additional 5% annual incentive bonus, along with reimbursement for travel-related expenses.

Travel Requirements:

Travel is minimal, expected to be less than 10% of your time.

Employee Benefits:

  • Comprehensive Health Coverage: Medical, Dental, Vision, and Wellness programs available from day one.
  • Generous Time Off: Includes Paid Time Off (PTO), company holidays, and flexible holiday options.
  • Financial Benefits: Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), commuter benefits, and a 401(k) plan with matching contributions.
  • Additional Coverage: Options for critical illness, accident, legal, identity theft protection, and various insurance plans.
  • Employee Recognition: Programs to celebrate achievements and redeem points for rewards.

Qualifications:

Educational Background:

  • A high school diploma or GED is mandatory; an Associate's or Bachelor's degree in a business or science-related discipline is preferred.

Professional Experience:

Candidates should possess 4-5 years of relevant experience in customer service, procurement, or account management.
- Experience in supervising team members is crucial.
- Training in spill management, IATA, DOT, IMDG, and Hazwoper is advantageous.
- Familiarity with GMP and GLP practices is beneficial.
- A valid Driver's License and dependable transportation are required.
- Proficiency in Microsoft Office applications is preferred.

Key Responsibilities:

In this role, you will:

  • Guide and oversee team activities, ensuring tasks align with customer specifications.
  • Inspire and mentor team members to meet and exceed performance objectives, promoting professional development.
  • Monitor order statuses, customer metrics, and departmental reports while maintaining standard operating procedures.
  • Provide training and support to team members to ensure task completion.
  • Manage administrative responsibilities, including performance evaluations, succession planning, and scheduling.
  • Develop and uphold standard operating procedures and key performance indicators.
  • Act as a liaison among customers, service teams, and sales representatives.
  • Ensure adherence to Good Practices and maintain thorough documentation.
  • Enhance customer satisfaction through tailored professional development.
  • Exhibit self-management and proactive problem-solving skills.
  • Communicate effectively with customers and internal teams, both verbally and in writing.
  • Demonstrate troubleshooting capabilities and make informed decisions independently.

Company Commitment:

Avantor is dedicated to fostering a diverse, equitable, and inclusive workplace culture that supports your career growth and success. We encourage you to explore how your contributions can drive scientific advancements and create a positive impact in the world.

Equal Opportunity Employer:

Avantor is an Equal Employment/Affirmative Action employer. We do not discriminate based on any protected characteristic and are committed to providing reasonable accommodations for applicants throughout the hiring process.