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Medical Office Coordinator

2 months ago

Novato, California, United States Marin Community Clinics Full time
Job Summary

We are seeking a highly skilled and compassionate Medical Office Coordinator to join our team at Marin Community Clinics. As a Medical Office Coordinator, you will play a vital role in ensuring the smooth operation of our medical office, providing exceptional patient care, and supporting our healthcare team.

Key Responsibilities
  • Review and update patient Electronic Health Records (EHRs) to ensure accuracy and completeness.
  • Assist with ordering and processing mammograms, as well as resolving issues related to patient medication refills.
  • Cross-index unmatched medications and patients to ensure accurate and timely care.
  • Resolve issues with hospitals and other care facilities related to orders that require revisions.
  • Process requests for school forms from school nurses and maintain patient confidentiality in accordance with department policy and HIPAA guidelines.
  • Attend and participate in required meetings, training, and educational programs.
  • Perform administrative responsibilities, including checking eligibility, verifying demographics, and making follow-up appointments.
  • Use appropriate communication templates within the EHR and schedule appointments for Centerpoint and patient transportation.
  • Maintain positive customer service at all times, referring unresolved issues to the Director of Support Services.
  • Adhere to Marin Community Clinics' Code of Conduct and represent MCC in a professional manner.
Requirements
  • High School diploma or equivalent (GED) required.
  • Epic Electronic Health Records experience highly desired.
  • Strong computer experience with MS Office required.
  • 1 year of experience in a medical environment, health insurance, or related field preferred.
  • Medical Terminology and knowledge of CPT codes and Diagnostic orders preferred.
Benefits
  • Competitive hourly rate: $25.00 - $28.00 per hour.
  • Affordable health insurance and Health Reimbursement Accounts (HRA).
  • Dental and Vision Insurance.
  • Educational and Continuing Education Benefits.
  • Student Loan Repayment and Loan Forgiveness.
  • Retirement Plan.
  • Group Life and AD&D Insurance.
  • Short-term and Long-term Disability benefits.
  • Professional Fee Reimbursement.
  • Mileage and Cell Phone Reimbursement.
  • Scrubs Reimbursement.
  • Loupes Reimbursement.
  • Employee Assistance Programs.
  • Paid Holidays.
  • Personal Days of Celebration.
  • Paid time off.
  • Extended Illness Benefits.