Technical Operations Specialist
7 days ago
Expeditors is seeking a highly skilled IT Support Specialist to join our team. As a key member of our technical operations team, you will be responsible for ensuring the smooth operation of our IT infrastructure and providing top-notch support to our employees.
Key Responsibilities- Server Room Maintenance and Administration: Ensure the reliability and security of our server infrastructure, including backups and disaster recovery procedures.
- Automation and Innovation: Develop and implement automation scripts using PowerShell to streamline our IT processes.
- Procurement and Asset Management: Oversee the procurement and management of IT assets, including inventory and lifecycle management.
- Audio/Visual Equipment Maintenance and Troubleshooting: Ensure the proper functioning of our audio/visual equipment and troubleshoot any issues that arise.
- Telecom Administration and Maintenance: Manage our telecom infrastructure, including network configuration and troubleshooting.
- Application Administration: Administer our proprietary applications and ensure they are running smoothly.
- Capacity Planning and Utilization: Monitor and optimize our IT infrastructure to ensure maximum utilization and efficiency.
- Helpdesk Administration: Provide exceptional support to our employees through our helpdesk system.
- Training and Development: Develop and deliver training programs to ensure our employees have the skills they need to succeed.
- Technical Experience: Windows PC troubleshooting, maintenance, and deployment; printers/copiers; networking fundamentals (LAN/WAN); Windows Server Administration (including AD and Group policies); Linux Server Administration (fundamentals); virtualization; remote administration; mobile devices (iOS/Android); cybersecurity.
- Education and Experience: Preferred Bachelor's Degree; IT certifications considered a plus (CompTIA, Cisco, Microsoft, VMware, Linux); preferred IT helpdesk background.
- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical, Prescription Drug, Dental and Vision
- Life and Long-Term Disability Insurance
- 401(k) Retirement Savings Plan (US only)
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- Expected compensation $22.00 to $35.00 per hour.
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