Technical Operations Specialist

7 days ago


Brisbane, California, United States Expeditors Full time
Job Overview

Expeditors is seeking a highly skilled IT Support Specialist to join our team. As a key member of our technical operations team, you will be responsible for ensuring the smooth operation of our IT infrastructure and providing top-notch support to our employees.

Key Responsibilities
  • Server Room Maintenance and Administration: Ensure the reliability and security of our server infrastructure, including backups and disaster recovery procedures.
  • Automation and Innovation: Develop and implement automation scripts using PowerShell to streamline our IT processes.
  • Procurement and Asset Management: Oversee the procurement and management of IT assets, including inventory and lifecycle management.
  • Audio/Visual Equipment Maintenance and Troubleshooting: Ensure the proper functioning of our audio/visual equipment and troubleshoot any issues that arise.
  • Telecom Administration and Maintenance: Manage our telecom infrastructure, including network configuration and troubleshooting.
  • Application Administration: Administer our proprietary applications and ensure they are running smoothly.
  • Capacity Planning and Utilization: Monitor and optimize our IT infrastructure to ensure maximum utilization and efficiency.
  • Helpdesk Administration: Provide exceptional support to our employees through our helpdesk system.
  • Training and Development: Develop and deliver training programs to ensure our employees have the skills they need to succeed.
Requirements
  • Technical Experience: Windows PC troubleshooting, maintenance, and deployment; printers/copiers; networking fundamentals (LAN/WAN); Windows Server Administration (including AD and Group policies); Linux Server Administration (fundamentals); virtualization; remote administration; mobile devices (iOS/Android); cybersecurity.
  • Education and Experience: Preferred Bachelor's Degree; IT certifications considered a plus (CompTIA, Cisco, Microsoft, VMware, Linux); preferred IT helpdesk background.
Benefits
  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical, Prescription Drug, Dental and Vision
  • Life and Long-Term Disability Insurance
  • 401(k) Retirement Savings Plan (US only)
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
  • Expected compensation $22.00 to $35.00 per hour.

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