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IT Support Specialist

2 months ago


Brisbane, California, United States Expeditors Full time

Job Summary

Expeditors is seeking a highly skilled and experienced IT Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support and maintenance for our company's IT infrastructure.

Key Responsibilities

  • Perform routine maintenance and administration tasks for our server room, including backups and data recovery.
  • Develop and implement automation solutions using PowerShell and other tools to improve efficiency and reduce downtime.
  • Manage procurement, asset management, and inventory processes to ensure seamless operations.
  • Provide technical support for audio/visual equipment, telecom administration, and maintenance.
  • Administer Expeditors' proprietary applications and 3rd party systems to ensure smooth operations.
  • Monitor and analyze capacity utilization and plan for future growth.
  • Manage helpdesk operations and provide training to staff on IT-related topics.
  • Develop and implement disaster recovery and high availability plans to ensure business continuity.
  • Implement and maintain cybersecurity measures to protect our company's data and systems.

Requirements

We are looking for a candidate with the following qualifications:

  • Windows PC troubleshooting, maintenance, and deployment experience.
  • Printers/copiers maintenance and troubleshooting experience.
  • Networking fundamentals, including LAN/WAN and warehouse RF setup and configuration.
  • Windows Server Administration experience, including AD and Group policies.
  • Linux Server Administration fundamentals.
  • Virtualization experience.
  • Remote administration experience.
  • Mobile devices (iOS/Android) support experience.
  • Cybersecurity experience.

Education and Experience

  • Preferred Bachelor's Degree in Computer Science or related field.
  • IT certifications, such as CompTIA, Cisco, Microsoft, VMware, and Linux, are considered a plus.
  • Preferred IT helpdesk background with experience in a similar role.