Commercial Operations Manager

7 days ago

Brisbane, California, United States Dnata Full time
About the Role

We are seeking a highly motivated and experienced Commercial Manager to join our team at dnata Catering. As a Commercial Manager, you will play a key role in driving the commercial success of our aviation catering operations.

Key Responsibilities
  • Commercial Strategy Development: Implement commercial strategies to maximize revenue generation and profitability for our aviation catering business.
  • Relationship Management: Establish and maintain strong relationships with airline partners, vendors, and other key stakeholders in the aviation industry.
  • Business Development: Collaborate with the Sales teams to identify and pursue new business opportunities, expanding our client base and market share.
  • Contract Negotiation: Negotiate contracts and agreements with airlines and vendors, ensuring favorable terms and conditions for dnata Catering.
  • Market Analysis: Monitor market trends, competitor activities, and customer preferences to identify opportunities for product and service enhancements.
  • Financial Analysis: Analyze financial data and performance metrics to evaluate the profitability of our aviation catering operations and make data-driven decisions.
  • Pricing Strategy: Implement pricing strategies and manage pricing negotiations with airline partners, ensuring competitive pricing while maintaining profitability.
  • Team Leadership: Lead a team of commercial professionals, providing guidance, support, and coaching to ensure their success and development.
  • Cross-Functional Collaboration: Collaborate with cross-functional teams, including Operations, Finance, and Quality Assurance, to ensure seamless and efficient operations.
  • Industry Knowledge: Stay up-to-date with industry regulations, market trends, and customer demands to proactively address any challenges or opportunities.
  • Reporting: Prepare and present regular reports on market trends, financial performance, and commercial activities to senior management.
Requirements
  • Experience: Proven experience as a Commercial Manager or similar role in the aviation or catering industry, preferably within a high-volume catering environment.
  • Business Acumen: Strong business acumen and understanding of commercial and financial principles in the aviation catering context.
  • Culinary Expertise: Strong culinary expertise and knowledge of various cuisines, cooking techniques, and food safety standards in the aviation catering context.
  • Negotiation Skills: Excellent negotiation and contract management skills, with a track record of successfully closing deals and maintaining strong business relationships.
  • Communication Skills: Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams in a corporate office setting.
  • Analytical Skills: Strong analytical and strategic thinking abilities, with the ability to identify opportunities and make data-driven decisions.
  • Leadership Skills: Strong leadership skills, with the ability to motivate and inspire a team to achieve targets and drive results.
  • Industry Knowledge: Knowledge of aviation industry regulations, quality standards, and customer service requirements.
  • Technical Skills: Proficiency in using relevant software and tools for financial analysis, contract management, and reporting.

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