Sales Support Specialist

2 weeks ago


Brisbane, California, United States Lettieri & Co. Full time
Job Overview

Become a vital member of our team at Lettieri & Company, a distinguished importer of gourmet foods and wines, by stepping into the position of Sales Support Specialist. Within our collaborative Sales division, you will be instrumental in delivering administrative assistance and coordination for our Sales operations, ensuring efficient workflows and enhancing customer satisfaction.

Core Responsibilities:

  • Assist the Sales team by managing inquiries and requests through various communication channels
  • Oversee inventory management, procurement, and logistics tasks that involve Sales, Warehouse, and Customer Service teams
  • Provide training and support on CRM/WMS platforms to Sales personnel
  • Serve as a backup during the absence of Sales Representatives
  • Effectively manage incoming emails for the Customer Service department
  • Verify order accuracy by cross-referencing sales orders with warehouse documentation
  • Compile reports on sales metrics and inventory status for insightful analysis
  • Recognize opportunities for enhancing processes across departments
  • Comply with Company policies and procedures while undertaking special projects as required

Qualifications:

  • Post-Secondary Education in Administration is preferred
  • A minimum of 2 years of administrative experience is essential
  • Previous experience in Customer Service and/or Sales is advantageous
  • Exceptional written and verbal communication abilities
  • Strong interpersonal skills with the capacity to multitask in a dynamic environment
  • Proficient in MS Office applications, with familiarity in CRM and inventory management systems
  • Experience in the Food Distribution sector or a related field is beneficial

We provide a competitive hourly wage, a comprehensive benefits package, and the opportunity to enjoy our exceptional products. If you are enthusiastic about sales support and delivering outstanding assistance, we invite you to consider joining our dedicated team at Lettieri & Company.



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