Alarm Systems Specialist

1 day ago

Rye Brook, New York, United States Digital Home Systems Full time
Job Overview

Digital Home Systems is a leading luxury AV company that specializes in creating exceptional experiences for our clients. We are currently seeking an experienced Alarm Technician to join our dedicated team.

Key Responsibilities:

  • Install, program, and troubleshoot high-end alarm systems to ensure seamless functionality and optimal performance.
  • Conduct comprehensive system evaluations to identify areas for improvement and optimize system efficiency.
  • Troubleshoot and resolve issues with alarms and security systems in a timely and professional manner.
  • Collaborate with clients to determine their specific security needs and provide expert recommendations to enhance their home security and automation experience.
  • Coordinate with the office team to ensure timely and efficient execution of installations and upgrades.
  • Maintain accurate documentation of all installations, repairs, and customer interactions to ensure seamless communication and record-keeping.
  • Monitor inventory of service parts to ensure timely availability and minimize downtime.
  • Conduct routine preventative maintenance on alarm systems to prevent technical issues and ensure optimal performance.
  • Stay updated on the latest advancements in alarm systems technology to enhance our service offerings and provide cutting-edge solutions to our clients.
  • Provide exceptional customer service by addressing client inquiries and resolving technical issues promptly and professionally.

Requirements:

  • Proven experience as an Alarm Technician, preferably within a high-end residential setting.
  • Proficient knowledge of alarm system components, wiring, and programming.
  • Strong technical skills to install and configure complex alarm systems.
  • Attention to detail and ability to execute installations with precision and accuracy.
  • Excellent problem-solving skills to diagnose and resolve technical issues efficiently.
  • Strong communication skills, both written and verbal, to effectively interact with clients and team members.
  • Professional and polished demeanor, reflecting our luxury brand image.
  • Ability to work independently as well as collaboratively within a team.
  • Valid driver's license and clean driving record.

Preferred Qualifications:

  • Certification or training in alarm system installation or a related field.
  • Familiarity with luxury brands and products in the AV industry.
  • Knowledge of relevant building codes and regulations pertaining to alarm system installations.

About Digital Home Systems:

We are a trusted resource to building trade partners, including architects, interior designers, builders, and homeowners, on new construction and remodeling projects. We offer vision, technical expertise, and end-to-end solutions that unobtrusively blend home technology with every aspect of a client's lifestyle and home décor.

We stake our reputation on providing personalized, high-end, and easy-to-use systems that work as intelligently as our clients do. We stand by those systems with the highest level of customer support and responsiveness.

This is a very exciting time to join a company that is rapidly growing

Why work at Digital Home Systems?

  • Competitive Salary
  • Health Insurance (Dental & Vision)
  • (9) Paid Holidays
  • Paid Time Off (PTO)
  • Family Oriented Company

At Digital Home Systems, we believe in fostering a positive and inclusive work environment that encourages professional growth and creativity. If you are passionate about delivering exceptional service, possess the necessary technical skills, and thrive in a luxury AV setting, we would love to hear from you.

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