High-End Security Technician

7 days ago


Rye Brook, New York, United States Digital Home Systems Full time
Job Description

Overview

Digital Home Systems is a leading provider of premium home automation solutions, seeking an experienced Alarm Systems Specialist to join our team. As a key member of our technical staff, you will be responsible for designing, installing, and maintaining high-end alarm systems for our discerning clients.

Responsibilities

  • System Design and Installation
    • Design and install complex alarm systems for high-end residential and commercial clients
    • Collaborate with clients to determine their specific security needs and provide expert recommendations
  • System Maintenance and Troubleshooting
    • Conduct regular system evaluations to identify any issues or areas of improvement
    • Troubleshoot and resolve issues with alarms and security systems
  • Customer Service and Support
    • Provide exceptional customer service by addressing client inquiries and resolving technical issues promptly and professionally
    • Collaborate with clients to determine their specific security needs and provide expert recommendations
  • Inventory Management and Maintenance
    • Monitor inventory of service parts and ensure timely delivery
    • Conduct routine preventative maintenance on alarm systems

Requirements

  • Proven experience as an Alarm Systems Specialist, preferably within a high-end residential setting
  • Proficient knowledge of alarm system components, wiring, and programming
  • Strong technical skills to design and install complex alarm systems
  • Attention to detail and ability to execute installations with precision and accuracy
  • Excellent problem-solving skills to diagnose and resolve technical issues efficiently
  • Strong communication skills, both written and verbal, to effectively interact with clients and team members
  • Professional and polished demeanor, reflecting our luxury brand image
  • Ability to work independently as well as collaboratively within a team
  • Valid driver's license and clean driving record

Preferred Qualifications

  • Certification or training in alarm system installation or a related field
  • Familiarity with luxury brands and products in the AV industry
  • Knowledge of relevant building codes and regulations pertaining to alarm system installations

About Digital Home Systems

Digital Home Systems is a leading provider of premium home automation solutions, dedicated to delivering exceptional service and support to our discerning clients. We are committed to fostering a positive and inclusive work environment that encourages professional growth and creativity.



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