Technical Associate

4 days ago

Rye, New York, United States Consolidated Edison Company of New York Full time
Job Title: Technical Associate

We are seeking a highly motivated and organized Technical Associate to join our team at Consolidated Edison Company of New York. As a Technical Associate, you will provide support and assistance for onboarding new/existing Electric vehicle (EV) projects, provide support and assistance to progress, triage the new/existing Electric vehicle projects as per company procedure, and provide support and assistance to Distributed Energy Services customer project managers/Specialist.

Key Responsibilities:
  • Provide support and assistance for onboarding new/existing Electric vehicle (EV) projects.
  • Provide support and assistance to progress, triage the new/existing Electric vehicle projects as per company procedure.
  • Provide support and assistance to Distributed Energy Services customer project managers/Specialist.
  • Respond to customer inquiries and maximize operational efficiencies as a means to excel in satisfying customer inquiries.
  • Provide support and assistance for Distributed Energy Services manager or customer project managers/Specialist to establish and maintain a professional, timely and efficient work process between the Organizations internal and external customers.
  • Provide support and assistance to Distributed Energy Services customer project managers/Specialist at the EV Project closing stage.
  • Achieve and maintain safety excellence within area of responsibility.
  • Effectively communicate with all levels of management, governmental agencies and external customers.
  • Provide support and assistance for Distributed Energy Services manager or Customer project manager or Specialist to build strong relationships with both internal and external customers.
  • Interface with the Customer Energy Solutions, Distribution Engineering and Customer engineering Team and other internal groups to stay abreast of all regulatory/policy issues, and ensure layouts and construction activities are issued/closed timely to support the project performance.
  • Provide support and assistance for Distributed Energy Services manager or customer project managers/Specialist to Support the development of a proactive, customer-centric culture to foster trust and confidence among customers, EV developers, and technology providers, build, maintain and create new relationships.
  • Ensure adequate and accurate reporting.
  • Provide support and assistance for Distributed Energy Services manager or customer project managers/Specialist to support, lead, facilitate or support process improvement projects across the Distributed Energy Services team based on guidance from leadership and feedback from customer groups.
  • Monitor, analyze and report on program performance.
  • Collaborate with employees and/or contractors and facilitate ongoing development and training of these resources.
  • Ability to review engineered drawings and understand interconnection scheme.
  • Support the growth of the program through such activities as the development of innovative program design solutions.
  • Actively engage in business activities that align with and support the department's objectives.
  • May perform other related tasks and assignments as required.
Qualifications:
  • Bachelor's Degree Engineering or Computer Science or Business and 1 year work experience and/or internship/coop with Coned.
  • Strong Ability to work in a large team.
  • Strong oral and written communication skills are essential for this role.
  • Knowledge and proficiency with all Microsoft Office products (Ex. Excel, PowerPoint, Vizio etc.).
  • The ability to effectively multitask is important in our dynamic work environment.
  • Work experience in the utility industry (co-op or internships) Preferred.
  • Knowledge of business application support, configuration management, and system maintenance practices and procedures is important Preferred.
  • Experience with various software design and development methodologies. Preferred.
  • Knowledge of electrification and ongoing green efforts Preferred.
  • Understanding of utility industry and knowledge of PSC regulations Preferred.
Skills And Abilities:
  • Strong written and verbal communication skills.
  • Excellent organizational skills.
  • Must be proficient in Microsoft Office including Word, Excel, Outlook and PowerPoint, etc.
  • Effective interpersonal skills.
Licenses And Certifications:
  • Driver's License Required.
Additional Physical Demands:

Must be able to respond to Company emergencies by performing a System Emergency Assignment to restore service to our customers.

Must be able and willing to travel within Company service territory, as needed.

Must be able to work off hour shifts.

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