Customer Support Specialist

1 week ago


Dallas, Texas, United States JM Bullion Full time
About the Position

JM Bullion is a leading online retailer of precious metals, based in Dallas, Texas. We are a dynamic and growing company, seeking a sales-driven and customer-focused individual to join our sales and support team.

Position Summary

As a sales and support specialist, you will be the voice of our company, providing exceptional customer service and support to our clients. You will be responsible for identifying customer needs, closing sales, and providing a seamless customer experience throughout the sales process and beyond.

Key Responsibilities
  • Provide exceptional customer service and support to clients
  • Identify customer needs and close sales
  • Develop and maintain strong relationships with customers
  • Stay up-to-date on product knowledge and market trends
  • Contribute to the development of new programs and policies to enhance the customer experience
Requirements
  • Associates degree or higher preferred
  • Passionate about helping people
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong analytical and problem-solving skills
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance


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