Scheduling Coordinator
5 days ago
We are seeking a highly skilled Scheduling Specialist to join our team at Geisinger Health System. As a Scheduling Specialist, you will be responsible for scheduling patients for appointments, ensuring a match of physician-specific scheduling guidelines with patient appointment preferences. You will also be responsible for collecting and maintaining accurate, basic patient information relating to registration and insurance.
Key Responsibilities- Patient Scheduling: Schedules patients for appointments, ensuring a match of physician-specific scheduling guidelines with patient appointment preferences.
- Patient Registration: Collects and maintains accurate, basic patient information relating to registration and insurance.
- Customer Service: Answers all non-scheduling related questions and directs non-scheduling calls to the appropriate department.
- Communication: Communicates effectively with patients, physicians, and other healthcare professionals to ensure seamless scheduling and registration processes.
- Problem-Solving: Resolves scheduling and registration issues in a timely and professional manner.
- Education: High School Diploma or Equivalent (GED)
- Experience: Minimum of 1 year of related work experience
- Skills: Bilingual, Communication, Computer Literacy, Customer Service
This is a remote work opportunity, and the employee is required to have a high-speed internet connection with a minimum of 25 MBPS upload and 75 MBPS download speeds. The employee must also have a cable modem and be connected to the internet via Ethernet cable.
Our Purpose and ValuesAt Geisinger Health System, we are committed to providing exceptional patient care and service. Our purpose and values are centered around kindness, excellence, learning, innovation, and safety. We strive to create a work environment that is collaborative, cooperative, and collegial.
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