Community Services Supervisor
2 weeks ago
Are you passionate about fostering diversity and enhancing community well-being? Bernal Heights Neighborhood Center (BHNC) is seeking a Service Connection Supervisor to oversee program delivery and ensure high-quality services for families in San Francisco.
Position OverviewReporting to the Service Connection Manager, the Service Connection Supervisor is essential in driving program effectiveness at the Holly Courts and Alemany Housing locations. This role requires exceptional organizational skills, professionalism, and the ability to guide a diverse team while upholding professional boundaries.
About Bernal Heights Neighborhood CenterFounded in 1978, BHNC is a non-profit organization committed to maintaining the cultural and economic diversity of Bernal Heights and surrounding areas. We strive to build a just and equitable community, particularly for individuals with low to moderate incomes.
Key Responsibilities- Oversee program operations and staff to achieve program objectives
- Develop operational procedures and service plans utilizing Salesforce and Asana
- Ensure compliance by reviewing client documentation and databases
- Assist in financial planning and program development
- Mentor and train team members while maintaining a professional environment
- Create inclusive community engagement activities
- Implement trauma-informed care practices
- Collaborate with local organizations
- Collect and manage statistical data
- Facilitate client meetings and case evaluations
- Build rapport with residents and address emerging concerns
- Support housing stability and eviction prevention efforts
- Manage mandated reporting and uphold HIPAA standards
- Attend relevant agency and program meetings as necessary
- Hold a valid California driver's license
- At least 3 years of supervisory experience in social services
- Background in case management for adults, seniors, or families
- Ability to implement culturally responsive initiatives
- Familiarity with low-income community dynamics
- Enthusiasm for leadership development and community involvement
- Proficient in MS Office, Gmail Suite, Asana, and Zoom
- Bachelor's Degree in Social Work or a related discipline
This full-time position entails a combination of office duties and physical activities, including occasional lifting and walking. Daily tasks may involve sitting, typing, and moving as required.
Benefits:
- Competitive salary
- Medical, dental, and life insurance coverage
- Employee Assistance Program (EAP)
- Generous paid time off and holidays
- Paid lunch and monthly cell phone reimbursement
Become a part of our mission to foster a diverse and inclusive community at BHNC. This role offers a fulfilling opportunity to positively impact the lives of families in San Francisco.
We are proud to be an equal opportunity employer, operating on an at-will basis.
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