Community Services Supervisor
2 months ago
Are you passionate about fostering diversity and community well-being? The Bernal Heights Neighborhood Center (BHNC) is seeking a Service Connection Supervisor to oversee program implementation and ensure high-quality services for families in San Francisco.
Position OverviewReporting to the Service Connection Manager, the Service Connection Supervisor is crucial in driving program effectiveness at designated housing sites. This role requires exceptional organizational skills, professionalism, and the capacity to mentor a diverse team while upholding professional boundaries.
About Bernal Heights Neighborhood CenterFounded in 1978, BHNC is a non-profit organization committed to maintaining the cultural and economic diversity of the Bernal Heights area and its surroundings. We strive to build a just and equitable community, focusing on supporting individuals with low to moderate incomes.
Key Responsibilities- Oversee program operations and staff to achieve organizational objectives
- Develop operational procedures and service plans utilizing Salesforce and Asana
- Ensure adherence to program standards by reviewing client documentation and databases
- Assist in financial planning and program development
- Mentor and train team members while promoting a professional environment
- Organize inclusive community events
- Apply trauma-informed approaches in service delivery
- Collaborate with local organizations to enhance service offerings
- Gather and maintain relevant statistical data
- Facilitate client meetings and case evaluations
- Build rapport with residents and address emerging challenges
- Support housing stability and eviction prevention efforts
- Manage mandated reporting and ensure compliance with HIPAA regulations
- Participate in agency and program meetings as necessary
- Maintain a valid California driver's license
- At least 3 years of supervisory experience in social services
- Background in case management for adults, seniors, or families
- Ability to design culturally responsive programs
- Familiarity with low-income community dynamics
- Commitment to leadership development and community involvement
- Proficient in MS Office, Gmail Suite, Asana, and Zoom
- Bachelor's Degree in Social Work or a related discipline
This full-time position involves a combination of office duties and physical activities, including occasional lifting and mobility. Daily tasks may include sitting, typing, and moving as required.
Benefits:
- Competitive salary
- Comprehensive medical, dental, and life insurance
- Employee Assistance Program (EAP)
- Generous paid time off and holidays
- Paid lunch and monthly cell phone allowance
Become a part of our mission to create a diverse and inclusive community at BHNC. This role presents a fulfilling opportunity to positively impact the lives of families in San Francisco.
We are proud to be an equal opportunity employer, operating on an at-will basis.
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