IT Infrastructure Specialist

2 weeks ago


Parsippany, New Jersey, United States Blue Foundry Bank Full time
Job Overview

About Blue Foundry Bank
Blue Foundry Bank is a pioneering institution dedicated to innovation and excellence. We pride ourselves on being a transformative force in the banking sector, where ideas are nurtured, solutions are crafted, and progress is made. Our culture is characterized by creativity, resourcefulness, and a commitment to getting things done.

At Blue Foundry Bank, we prioritize the growth and well-being of our employees. We offer a comprehensive suite of benefits and programs designed to foster career advancement and enhance life quality. Our hands-on learning and development initiatives ensure that employees are equipped to grow their careers from day one.

Additionally, our competitive compensation package includes medical, dental, and vision insurance; life insurance; short- and long-term disability coverage; a 401(k)/Roth plan with a company match; generous paid time off; 11 paid holidays; employee referral bonuses; and educational reimbursement.

Position Overview

The IT Systems Administrator is essential in overseeing and maintaining the critical systems and applications that support the bank's technological framework. This role encompasses a wide array of responsibilities that guarantee the efficient operation and security of the bank's IT landscape.

In essence, the IT Systems Administrator serves as a crucial link between the bank's technological infrastructure and its operational effectiveness, necessitating a blend of technical knowledge, communication skills, and strategic foresight.

Key Responsibilities

IT Systems Management

  • Oversee various IT systems within the bank, including laptops, desktops, servers, printers, network devices, and circuits.
  • Provide support for advanced audio/visual and conferencing systems.
  • Manage the bank's IT facilities, including data centers and communication rooms.
  • Deliver timely assistance to internal users and exceptional service to bank executives.
  • Adhere to the IT change management process to ensure stability in the bank's production environment.
  • Collaborate with Human Resources and IT Security teams to manage onboarding and offboarding processes.
  • Work with both physical and virtual servers, including deployment and troubleshooting.
  • Propose solutions to enhance service desk efficiency and monitor SLA compliance.
  • Document and upgrade client technology to maintain a functional user environment and critical application platforms.
  • Actively participate in the development and deployment of innovative technology solutions to meet specific business requirements.
  • Ensure effective and appropriate use of products and technology to add value to the organization.
  • Support long-term strategic goals for infrastructure and standards in alignment with business needs.

IT Access Management

  • Implement and enforce IT access control processes to ensure all access changes are properly approved and executed.
  • Collaborate with the Chief Information Security Officer and the IT security team on access certification processes.

Vendor Management

  • Establish strong working relationships with third-party technology vendors and manage key vendor relationships effectively.
  • Work with Managed Service Providers to ensure consistency in technology services.

Regulatory Support

  • Collaborate with the Chief Technology Officer and other technology team members to address audit and security concerns.
  • Assist in gathering information and tracking for audit and regulatory requirements.
  • Contribute to the development, implementation, and maintenance of technology policies, standards, and procedures.

Qualifications

  • Bachelor's degree or recognized information technology certifications.
  • A minimum of 3 years of experience in IT support services, including hands-on user support and applications.
  • Proficiency in Microsoft Office and Office 365 applications.
  • Experience in managing and troubleshooting Windows, Apple Mac, and mobile devices.
  • Excellent written, verbal, and interpersonal communication skills.
  • Strong customer service orientation with analytical and problem-solving capabilities.
  • Ability to prioritize and execute tasks effectively in a high-pressure environment.
  • Ability to present ideas in a user-friendly and business-friendly manner.
  • Highly self-motivated with a keen attention to detail.
  • Quick learner with a commitment to continuous technical skill development.
  • Team-oriented with the ability to work collaboratively.
  • Experience in maintaining and improving internal processes related to technology and IT security.
  • Ability to provide technical knowledge transfer and training for internal users.
  • Willingness to travel occasionally to meet business needs.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, LGBTQ, national origin, disability, or protected veteran status.



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