Residential Services Supervisor

2 weeks ago


Smithtown, New York, United States Family Residences and Essential Enterprises, Inc. Full time

Position Summary:
As a key member of the management team at Family Residences and Essential Enterprises, Inc., the Residential Services Supervisor will work closely with the Residential Manager to oversee the daily operations of the residence. This role involves direct supervision of Direct Support Professionals (DSPs) and ensuring the delivery of high-quality care and support to individuals with disabilities.

Key Responsibilities:

  • Collaborate with individuals receiving support to uphold their rights, health, safety, and personal goals.
  • Act as an advocate for residents in various situations, ensuring their voices are heard.
  • Facilitate the development of life skills among residents, empowering them to achieve independence.
  • Supervise, mentor, and assess the performance of Direct Support Professionals.
  • Ensure timely and accurate completion of all necessary documentation.
  • Identify, report, and prevent any instances of abuse towards residents.
  • Provide continuous protective oversight for individuals living in the residence.

Additional Duties:

  • Maintain respectful and ongoing communication with residents, supervisors, team members, and community stakeholders.
  • Provide emergency coverage and fulfill DSP responsibilities as required.
  • Participate in all mandatory events, meetings, and committees.
  • Uphold confidentiality regarding sensitive information related to residents and staff.
  • Ensure the residence and surrounding areas are well-maintained, safe, and welcoming.
  • Complete all required training and maintain compliance with organizational standards.
  • Perform other related duties as assigned.

Qualifications:

  • Must be at least 18 years of age.
  • High School Diploma or equivalent is required.
  • A minimum of one year of experience working with individuals with disabilities is preferred.
  • A valid NYS Driver's License is necessary.
  • Ability to work collaboratively in a team-oriented environment, demonstrating flexibility and proactive communication.
  • Strong organizational skills and excellent verbal and written communication abilities are essential.

Physical Requirements:

  • Ability to sit, walk, and stand for extended periods (minimum of 8 hours).
  • Effective verbal and written communication skills.
  • Proficiency in operating standard office equipment, including computers and phones.
  • Capability to reach, bend, stoop, kneel, or stand on a stool as necessary.
  • Occasional lifting of up to 25 pounds may be required.


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