Medical Office Coordinator
2 days ago
We are seeking a highly skilled and detail-oriented Medical Receptionist to join our team. The ideal candidate will have a strong background in front desk operations and patient care, with excellent communication and interpersonal skills.
Key Responsibilities:
- Greet and check in patients in a friendly and professional manner.
- Verify patient information and update records as needed.
- Schedule and confirm patient appointments, including those for imaging services.
- Handle patient inquiries and provide information on services offered by the medical center.
- Coordinate with medical and imaging staff to ensure timely patient flow.
- Process insurance verifications and handle billing-related inquiries.
- Manage and organize patient files, ensuring compliance with medical record-keeping regulations.
- Assist in preparing imaging paperwork and ensuring proper documentation before procedures.
- Answer phone calls and direct them to the appropriate departments.
- Ensure the reception area is clean, organized, and welcoming at all times.
Requirements:
- Education: High school diploma or equivalent required.
- Previous experience in a medical receptionist role is required.
- Experience in imaging or radiology departments is highly preferred.
- Excellent communication and interpersonal skills.
- Strong organizational abilities and attention to detail.
- Proficiency in using electronic medical records (EMR) systems and Microsoft Office Suite.
- Ability to multitask in a fast-paced environment.
- Knowledge of medical terminology, especially related to imaging services.
Work Environment:
This position operates in a clinical setting, requiring regular interaction with patients, medical professionals, and administrative staff.
Additional Requirements:
- Compliance with all medical center policies and procedures.
- Maintain patient confidentiality and adhere to HIPAA regulations.
- Professional appearance and demeanor.
- Fluency in conversational English and Spanish.
Work Schedule:
A: Monday - Friday 10am - 6pm, occasional Saturdays required.
B: Monday - Friday 2pm - 10pm, occasional Saturdays required.
Regis HR Group is an equal opportunity employer and welcomes applications from diverse candidates.
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