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Front Desk Coordinator

2 months ago

Miami, Florida, United States Medical Office Full time
Job Summary

We are seeking a highly skilled and organized Front Desk Receptionist to join our Medical Office team. As the first point of contact for patients and visitors, you will be responsible for providing exceptional customer service and ensuring a smooth and efficient experience for all.

Key Responsibilities
  • Answer and direct phone calls, take messages, and forward calls to the appropriate staff member or voicemail.
  • Meet and greet visitors, determine their needs, and direct them to the correct staff member or location.
  • Respond to visitors, clients, and employees in a courteous and professional manner.
  • Open and route incoming mail, prepare and forward outgoing mail and packages.
  • Compose and type routine correspondence as required.
  • Perform general clerical duties, including filing, photocopying, faxing, and mailing as needed.
  • Organize and maintain file systems, file correspondence and other records.
  • Demonstrate a high level of professionalism in dealing with confidential and sensitive issues.
  • Perform other related duties as assigned by management.
Requirements
  • Excellent verbal and written communication skills.
  • Strong interpersonal skills.
  • Ability to understand and follow written and verbal instructions.
  • Ability to deal effectively with a diversity of individuals at all organizational levels.
  • Commitment to excellence and high standards.
  • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
  • Bilingual skills are a plus.
  • Professional appearance and demeanor.
  • Ability to perform diversified clerical functions and basic accounting procedures.
What We Offer

We offer a competitive salary, 100% employee health insurance, dental, vision, life, and 401K benefits.