HRIS Operations Manager

2 weeks ago


Chicago, Illinois, United States Cresco Labs Full time
Job OverviewCompany Background

Cresco Labs stands as a leading public entity in the cannabis sector, operating across multiple states with a comprehensive portfolio of in-house brands recognized for their quality and acclaim. Our Sunnyside dispensaries, strategically located nationwide, offer a friendly and inclusive shopping experience for all cannabis consumers.

Organizational Mission

Our goal at Cresco Labs is to set the standard in the cannabis industry, emphasizing compliance, product reliability, and customer satisfaction. We strive to enhance the legitimacy of the cannabis sector through integrity and adherence to regulations.

Position Summary

The HRIS Manager is responsible for the oversight and maintenance of the organization's Human Resource Information Systems (HRIS) applications and modules.

Key Responsibilities

  • Act as the subject matter expert to ensure the effective operation of HR systems, including installation, customization, and upgrades.
  • Provide technical assistance and troubleshooting support to HRIS users and administrators.
  • Inform stakeholders about potential enhancements and process improvements stemming from system updates; propose and implement effective solutions.
  • Manage user permissions, access settings, and system personalization for HRIS users.
  • Develop custom functions and documentation, including automated queries and reports.
  • Translate compliance and policy requirements into technical specifications, utilizing creative problem-solving for technical challenges.
  • Compile and assist in the generation of complex data reports and audits for senior management and HR personnel.
  • Serve as the primary liaison between HR, IT, external vendors, and other stakeholders during HRIS design and implementation initiatives.
  • Oversee the integration of HRIS with other enterprise systems within Cresco Labs.
  • Ensure adherence to data security and privacy regulations.
  • Educate and mentor members of the HRIS team.
  • Stay informed about trends and advancements in HRIS technologies and vendors.
  • Perform additional duties as necessary.

Qualifications and Skills

  • Bachelor's degree in Information Technology, Human Resources Management, Business Administration, or a related field is required.
  • A minimum of five years of relevant experience is required, with at least one year in a supervisory role preferred.
  • Strong verbal and written communication skills.
  • Excellent interpersonal and technical support abilities.
  • Strong organizational skills and meticulous attention to detail.
  • Robust analytical and problem-solving capabilities.
  • Familiarity with HR policies and procedures to ensure the HRIS aligns with organizational objectives.
  • Ability to maintain confidentiality of sensitive information.
  • Proficiency in Microsoft Office Suite, particularly advanced skills in MS Excel.
  • Comprehensive understanding of information systems, with technical expertise in at least one commercial HRIS product; experience in payroll administration is advantageous.
  • Experience with Kronos Workforce Ready is preferred.
  • SHRM-CP or SHRM-SCP certification is highly desirable.

Employee Benefits

Cresco Labs offers a competitive benefits package, including major medical, dental, and vision insurance, a 401(K) matching program, flexible spending accounts, long-term and short-term disability options, life insurance, and paid time off. Additional benefits may include annual bonuses, stock options, and participation in an employee discount program. Eligibility for benefits may vary based on employment status and location.

Additional Requirements

  • Applicants must be at least 21 years of age.
  • Compliance with all legal and company regulations is required.

Cresco Labs is an Equal Opportunity Employer, and all applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.


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