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Quality Improvement Specialist RN

2 months ago


Alhambra, California, United States HealthEcareers - Client Full time
Position Overview:
The Quality Improvement Coordinator plays a vital role in supporting the Director in the enhancement and adjustment of the Medical Center's Quality Improvement initiatives. This position involves orchestrating the efforts of various departments, committees, and medical personnel to establish and document continuous evaluation processes; conducting studies and targeted reviews; analyzing data; and advocating for the Medical Center's Quality Improvement Program across all levels of medical, nursing, and support services. The Coordinator may also step into the Director's role when required.
Key Responsibilities:
  • Collaborates with Service Line Leaders, Chiefs of Service, Medical Staff Committee Chairs, Physicians, and Department Administrators to develop ongoing evaluation programs aimed at identifying, addressing, and reporting opportunities for enhancing patient care.
  • May serve as a representative for the Department on Medical Staff committees.
  • Designs, implements, and assesses studies and focused reviews as requested by Medical Center Administration, medical staff, or department heads, often involving sensitive and confidential matters.
  • Oversees continuous Quality Improvement initiatives throughout the medical center to ensure compliance with licensing and regulatory standards.
  • Educates end users on data visualization tools, including statistical process control techniques.
  • Engages in risk management by investigating patient-related issues, identifying trends in patient care challenges, and formulating policies to mitigate risks.
  • Monitors adherence to quality improvement standards.
  • Assists in supervising the activities of Quality Improvement Analysts and support personnel.
  • Contributes to the preparation of Quality of Care reports for regional offices and the Board of Directors.
  • Develops and delivers presentations on quality improvement standards and the Medical Center's Quality Improvement Plan to ensure compliance with TJC, NCQA, and other regulatory agency standards.
  • Conducts specialized clinical studies related to patient care management.
  • Participates in the annual formulation of the Medical Center's Quality Improvement goals.
Qualifications:
  • Minimum of two (2) years of experience as a licensed hospital nurse is required.
  • At least one (1) year of experience in quality-related activities is necessary.
Education:
  • Graduation from an accredited nursing program is required.
Licensure and Certification:
  • Registered Nurse License (California) is required.
Additional Skills:
  • Experience in a patient advocacy role to ensure a patient-centered approach.
  • Familiarity with medical terminology and procedures.
  • Strong skills in planning, organization, interpersonal communication, and conflict resolution.
  • Comprehensive knowledge of Title 22, TJC, and NCQA requirements for licensure and accreditation.
  • Proficiency in PC applications, including databases, spreadsheets, and word processing.
  • Ability to work effectively in a Labor/Management Partnership environment.
Preferred Qualifications:
  • Experience in a quality improvement role, including leading and facilitating performance improvement teams.
  • Current certification as a Certified Professional in Healthcare Quality (CPHQ) is preferred.
  • Bachelor's degree in Nursing or Healthcare is preferred.