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Front Desk Coordinator

4 weeks ago

San Antonio, Texas, United States Capital NYC Full time
Front Desk Representative

Capital NYC is seeking a highly skilled and customer-focused Front Desk Representative to join our team in San Antonio, TX. As the first point of contact for our company, you will be responsible for creating a positive and welcoming experience for all visitors and clients.

Key Responsibilities:
  • Greeting and Welcoming: Greet and welcome guests as soon as they arrive at the office, ensuring a warm and professional atmosphere.
  • Direction and Navigation: Direct visitors to the appropriate person and office, providing clear and concise instructions.
  • Communication: Answer, screen, and forward incoming phone calls, ensuring timely and accurate responses.
  • Reception Area Maintenance: Ensure the reception area is tidy and presentable, with all necessary stationery and materials.
  • Information Provision: Provide basic and accurate information in-person and via phone/email, addressing client inquiries and concerns.
  • Mail and Delivery Management: Receive, sort, and distribute daily mail/deliveries, maintaining a secure and organized environment.
  • Office Security: Maintain office security by following safety procedures and controlling access via the reception desk, monitoring logbooks and issuing visitor badges.
  • Clerical Support: Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing, ensuring seamless office operations.
Requirements:
  • Experience: Proven work experience as a Receptionist, Front Office Representative, or similar role.
  • Skills: Proficiency in Microsoft Office Suite, hands-on experience with office equipment, and excellent organizational skills.
  • Qualifications: Professional attitude and appearance, solid written and verbal communication skills, and ability to be resourceful and proactive when issues arise.
  • Education: High school degree; additional certification in Office Management is a plus.
Benefits:
  • Competitive Salary: Competitive salary ranging from $35,000 to $44,000 per year.
  • Health and Wellness: Health, dental, and vision insurance.
  • Time Off: Paid time off (PTO).
  • Retirement Plan: Retirement savings plan.
  • Professional Development: Professional development opportunities.
  • Dynamic Work Environment: Supportive and dynamic work environment.