Front Desk Coordinator

4 weeks ago


San Antonio, Texas, United States San Antonio Country Club Full time

Job Summary: We are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at San Antonio Country Club. The ideal candidate will have excellent communication skills, be able to multitask, and maintain a professional demeanor in a fast-paced environment.

Key Responsibilities:

  • Answering Calls: Answer all incoming telephone calls and route them to the appropriate department or person.
  • Responding to Member/Visitor Questions: Respond to member/visitor questions and/or take messages to relay to the appropriate persons.
  • Outgoing Calls: Place instructional or informational calls for managers as needed to coordinate special events and confirm reservations.

Additional Duties:

  • Greeting Members/Visitors: Greet all people entering the Clubhouse and determine the nature of the visit.
  • Guiding Members/Visitors: Guide members/visitors to the appropriate room/person.
  • Reservations: Take all reservations for Club events.
  • Administrative Tasks: Type and make copies of daily Ala Carte Specials, read the upcoming newsletter before distribution, and become proficient in the reservation software for the club dining rooms.
  • Catering Correspondence: Be aware of all Catering correspondences so you can answer questions that may arise.
  • Memos and Letters: Process and/or create any memos, letters, or forms requested by any manager.
  • Special Events: Responsible for special events and dining room reservations.
  • Communication: Maintain professional communication with the parking lot security officer on the radio at the front desk.
  • Work Area Maintenance: Keep the work area neat.
  • Flexibility: Flexible schedule and able to work nights and/or weekends.

Requirements:

  • Work Experience: At least six months prior work experience with reception duties.
  • Organizational Skills: Great organizational skills.
  • Typing Speed: Able to type between 60-70 words per minute.
  • Software Proficiency: Proficient in Word, Excel, and Publisher.
  • Language Skills: Speaking Spanish as a second language is a plus.


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