Front Desk Coordinator
4 weeks ago
Job Summary: We are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at San Antonio Country Club. The ideal candidate will have excellent communication skills, be able to multitask, and maintain a professional demeanor in a fast-paced environment.
Key Responsibilities:
- Answering Calls: Answer all incoming telephone calls and route them to the appropriate department or person.
- Responding to Member/Visitor Questions: Respond to member/visitor questions and/or take messages to relay to the appropriate persons.
- Outgoing Calls: Place instructional or informational calls for managers as needed to coordinate special events and confirm reservations.
Additional Duties:
- Greeting Members/Visitors: Greet all people entering the Clubhouse and determine the nature of the visit.
- Guiding Members/Visitors: Guide members/visitors to the appropriate room/person.
- Reservations: Take all reservations for Club events.
- Administrative Tasks: Type and make copies of daily Ala Carte Specials, read the upcoming newsletter before distribution, and become proficient in the reservation software for the club dining rooms.
- Catering Correspondence: Be aware of all Catering correspondences so you can answer questions that may arise.
- Memos and Letters: Process and/or create any memos, letters, or forms requested by any manager.
- Special Events: Responsible for special events and dining room reservations.
- Communication: Maintain professional communication with the parking lot security officer on the radio at the front desk.
- Work Area Maintenance: Keep the work area neat.
- Flexibility: Flexible schedule and able to work nights and/or weekends.
Requirements:
- Work Experience: At least six months prior work experience with reception duties.
- Organizational Skills: Great organizational skills.
- Typing Speed: Able to type between 60-70 words per minute.
- Software Proficiency: Proficient in Word, Excel, and Publisher.
- Language Skills: Speaking Spanish as a second language is a plus.
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