Overnight Front Desk Supervisor
3 weeks ago
Job Title: Overnight Front Desk Supervisor
Job Summary: We are seeking a highly skilled and experienced Overnight Front Desk Supervisor to join our team at Omni La Mansion del Rio. As a key member of our front office team, you will be responsible for overseeing and coordinating all nighttime front desk and audit functions, ensuring seamless guest experiences and efficient financial transactions.
Key Responsibilities:
- Process guest check-ins and check-outs according to Omni's Moments of Service and Standard Operating Procedures.
- Be actively engaged with guests, identifying their needs and exceeding expectations at every opportunity.
- Balance daily posting and revenue, and resolve inaccuracies in a timely manner.
- Fully knowledgeable in all emergency procedures and ensure adherence to all systems and control procedures.
- Distribute nightly reports and efficiently process guaranteed no-show billings.
- Train and supervise Night Desk Clerks and 3rd shift Front Office staff.
- Ensure that 3rd shift Night Desk checklist and responsibilities are completed.
- In the absence of the MOD, conduct a property walk and complete the overnight MOD report.
Requirements:
- Previous customer service experience.
- Previous cash handling experience.
- Previous hotel experience highly preferred.
- Ability to stand for an 8-hour shift.
- Ability to work well under pressure, dealing with many arrivals and departures within a short period of time.
- Ability to think clearly, quickly, and make concise decisions.
- Ability to assist the Overnight Manager in holding the team accountable for their assigned responsibilities.
- Ability to clearly communicate (verbal and written) with guests, associates, and vendors.
- Must be able to work a flexible schedule to include nights, holidays, and weekends.
- Strong computer skills (Synergy, Nucleus, Epitome, Vision, GoConcierge, Microsoft Office).
About Omni Hotels & Resorts: Omni Hotels & Resorts is an equal opportunity employer. We are committed to providing a work environment that is inclusive and respectful of all employees. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
-
Night Front Desk Supervisor
4 weeks ago
San Antonio, Texas, United States Omni Hotels Full timeJob Title: Night Front Desk SupervisorLocation: Downtown San AntonioThe Omni La Mansion del Rio is a luxurious hotel nestled along the historic Riverwalk in downtown San Antonio. As a Night Front Desk Supervisor, you will be responsible for overseeing the front desk and audit functions, ensuring all financial transactions are verified and balanced.Key...
-
Front Desk Supervisor
3 weeks ago
San Antonio, Texas, United States Omni Hotels Full timeJob Title: Front Desk SupervisorJob Summary: We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Omni Hotels & Resorts. As a Front Desk Supervisor, you will be responsible for ensuring the smooth operation of the front desk, providing exceptional customer service, and maintaining the highest standards of quality and...
-
Front Desk Supervisor
4 weeks ago
San Antonio, Texas, United States Omni Hotels Full timeJob Title: Front Desk SupervisorMokara Hotel & Spa is a luxurious retreat on San Antonio's world-famous Riverwalk, offering a unique blend of relaxation and excitement. As a Front Desk Supervisor, you will be part of a dynamic and attentive staff, dedicated to making guest stays memorable.Job Summary:The Front Desk Supervisor is responsible for ensuring the...
-
Front Desk Supervisor
4 weeks ago
San Antonio, Texas, United States White Lodging Full timeJob Summary:We are seeking a skilled Front Desk Supervisor to join our team at White Lodging. As a key member of our hospitality team, you will be responsible for providing exceptional customer service, supervising front desk staff, and ensuring that our guests have an unforgettable experience.Key Responsibilities:Provide top-notch service to our guests,...
-
Front Desk Supervisor
4 weeks ago
San Antonio, Texas, United States Valencia Group Full timeJob SummaryAs a Front Desk Supervisor with Valencia Hotel Group, you will be responsible for managing and supervising the front office and guest services team to ensure exceptional customer service and high-quality hotel operations.You will play an active role in training and development, creating a safe and efficient work environment, and contributing to...
-
Front Desk Supervisor
3 weeks ago
San Antonio, Texas, United States BC LYND Hospitality Full timeJob DetailsJob Location: The St. Anthony, A Luxury Collection Hotel - San Antonio, TXPosition Type: Full TimeEducation Level: High SchoolTravel Percentage: NoneJob Shift: AnyJob Category: Hospitality - HotelJob DescriptionThe Front Desk Supervisor at The St. Anthony, A Luxury Collection Hotel is responsible for assisting the Front Desk Management Team while...
-
Front Desk Supervisor
4 weeks ago
San Antonio, Texas, United States BC LYND Hospitality Full timeJob SummaryThe Front Desk Supervisor at BC LYND Hospitality is responsible for providing exceptional guest service and ensuring a seamless hotel experience. This role requires a strong leader who can effectively manage the front desk team and maintain a high level of productivity.Key ResponsibilitiesAssist the Front Desk Management Team in providing...
-
Part-time Overnight Front Desk Associate
4 weeks ago
San Antonio, Texas, United States Worth Ross Management Co. Full time**Job Summary**We are seeking a reliable and detail-oriented Front Desk Associate to join our team at Worth Ross Management Co.**Responsibilities:**Assist residents, visitors, and employees in a friendly and efficient manner.Maintain the cleanliness, safety, and maintenance of the building and common areas.Work overnight shifts on Saturday and Sunday to meet...
-
Front Desk Supervisor
4 weeks ago
San Antonio, Texas, United States Omni Hotels Full timeJob DescriptionThe Front Desk Supervisor is responsible for ensuring a seamless guest experience at the Mokara Hotel & Spa. This includes processing check-ins and check-outs, handling guest issues, and maintaining high standards of customer service.Key Responsibilities:Process guest check-ins and check-outs according to Omni's Moments of Service and Standard...
-
Front Desk Supervisor
4 weeks ago
San Antonio, Texas, United States Valencia Group Full timeJob SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Hotel Valencia Riverwalk in San Antonio, TX. As a key member of our front office team, you will be responsible for managing and supervising front office and guest services team members to ensure exceptional customer service and high-quality hotel...
-
Front Desk Team Member
4 weeks ago
San Antonio, Texas, United States Gold's Gym Full timeJob Title: Front Desk Team MemberAt Gold's Gym, we are seeking a highly motivated and customer-focused Front Desk Team Member to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members and guests, ensuring a positive and welcoming experience for everyone who enters our gym.Key...
-
Front Desk Operations Manager
4 weeks ago
San Antonio, Texas, United States Westmont Group Full timeKey ResponsibilitiesAs a Front Desk PM Supervisor, you will be responsible for providing exceptional customer service to our guests. This includes greeting guests warmly, checking them in and out, and resolving any issues that may arise during their stay.You will also be responsible for managing the front desk team, including training new staff members,...
-
Front Desk Manager
4 weeks ago
San Antonio, Texas, United States Westmont Group Full timeJob DescriptionAs a Front Desk PM Supervisor at Westmont Group, you will be responsible for providing exceptional customer service and ensuring a smooth check-in and check-out experience for our guests.Customer Service: Greet guests with a friendly and sincere welcome, use a positive and clear speaking voice, and respond to requests in a timely and...
-
Front Desk Representative
3 weeks ago
San Antonio, Texas, United States Marriott Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Marriott San Antonio Airport. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, handling reservations and check-in/check-out procedures, and maintaining a clean and organized front desk area.Key...
-
Front Desk Agent
3 weeks ago
San Antonio, Texas, United States Pyramid Global Hospitality Full timeJob SummaryWe are seeking a highly skilled and enthusiastic Front Desk Agent to join our team at Pyramid Global Hospitality. As a Front Desk Agent, you will be responsible for providing exceptional guest service, ensuring a warm and welcoming experience for our guests, and maintaining the highest standards of customer satisfaction.Key Responsibilities•...
-
Front Desk Receptionist
4 weeks ago
San Antonio, Texas, United States SPORTS MEDICINE ASSOCIATES OF SAN ANTONIO Full timeSeeking a Front Desk Receptionist for a Sports Medicine GroupWe are looking for a friendly and organized Front Desk Receptionist to join our team at Sports Medicine Associates of San Antonio. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our patients and clients.Key Responsibilities:Greet and...
-
Front Desk Representative
4 weeks ago
San Antonio, Texas, United States Schulte Companies Full timeFront Desk Agent Role at Schulte CompaniesWe are seeking a skilled and friendly Front Desk Agent to join our team at Schulte Companies. As a key member of our guest services team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our guests.Key Responsibilities:Greet and check in guests, ensuring a warm...
-
Front Desk Representative
4 weeks ago
San Antonio, Texas, United States Stretch Zone - 1007 Full timeBenefits: \u2022 Competitive hourly rate of $12 to $15 \u2022 Free uniforms \u2022 Opportunity for advancement \u2022 Paid time off \u2022 Training and development \u2022 Wellness resources \u2022 As a Front Desk Representative at Stretch Zone - 1007, you will be the first point of contact for our guests and visitors. Responsibilities: \u2022 Provide...
-
Front Desk Agent
3 weeks ago
San Antonio, Texas, United States Extended Stay San Antonio Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Extended Stay San Antonio. As a Front Desk Agent, you will be responsible for providing exceptional guest service, handling reservations, and ensuring a smooth stay for our guests.Key ResponsibilitiesGuest Service: Greet and welcome guests, respond to their...
-
Front Desk Associate
2 months ago
San Antonio, Texas, United States Stretch Zone Full timeJob Title: Front Desk AssociateWe are seeking a highly organized and energetic Front Desk Associate to join our team at Stretch Zone. As a Front Desk Associate, you will be the lead customer service contact for all clients and prospects, ensuring a welcoming and comfortable atmosphere for all clients.Responsibilities:Monitor client sessions to ensure...