Technical Support Specialist for End Users

1 week ago


Baton Rouge, Louisiana, United States Abacus Service Corporation Full time
Position Overview:
The selected candidates will provide essential technical assistance to end users, ensuring seamless operation of devices and software.

Key Responsibilities:
  • Deliver on-site technical support, including the setup and deployment of end-user devices operating on Windows 10/11 or Apple MacOS and iOS.
  • Offer comprehensive support for end-user devices, encompassing hardware and software troubleshooting, installation, and component replacement.
  • Facilitate remote software and device assistance, addressing issues through troubleshooting, installation, and configuration.
  • Support a variety of devices, including Mac and Windows desktops and laptops, network and desktop printers, VoIP phones, and Local Area Network hardware.
  • Assist in managing content on Microsoft M365 SharePoint and OneDrive.
  • Provide support for Microsoft M365 Office applications.

Required Expertise:
  • Proven experience in installing new computer hardware, software, and peripherals.
  • Demonstrated ability to deploy, configure, and manage devices across Windows 10/11, MacOS, iOS, and Android platforms.
  • A minimum of 4 years of experience in providing on-site technical support for end-user hardware and software.
  • Basic knowledge of installing and troubleshooting local area network and wireless network hardware components and cabling.
  • Experience in supporting and managing VoIP phone systems.
  • Familiarity with administering or supporting Microsoft SharePoint, OneDrive, and Office applications.


  • Baton Rouge, Louisiana, United States Abacus Service Corporation Full time

    Position Overview:As a Technical Support Specialist, you will be engaged in providing essential assistance to end users, ensuring seamless operation of their technology resources. Your role will involve:Onsite Technical Assistance: Delivering direct support for desktop imaging and deployment of user devices running on Windows 10/11 or Apple MacOS and...


  • Baton Rouge, Louisiana, United States Akiva Technologies LLC Full time

    Position OverviewJob Summary: Akiva Technologies LLC is a forward-thinking professional services organization specializing in program management, information technology, cybersecurity, systems engineering, and supply chain management for both commercial and governmental clients. We pride ourselves on offering competitive compensation and a comprehensive...


  • Baton Rouge, Louisiana, United States Abacus Service Corporation Full time

    Position Overview:The role involves providing comprehensive technical assistance within a governmental technology services environment. The primary responsibilities include:Onsite Technical Support: Delivering hands-on support for desktop imaging and the deployment of end-user devices operating on Windows 10/11 or Apple MacOS and iOS.Device Support: Offering...


  • Baton Rouge, Louisiana, United States Techtrueup Full time

    Job OverviewCompany Overview:Techtrueup specializes in delivering a wide range of consulting services tailored to meet diverse technological and strategic requirements. Our expertise encompasses design, engineering, architecture, project management, business analysis, quality assurance, database management, disaster recovery, cybersecurity, cloud solutions,...


  • Baton Rouge, Louisiana, United States Akiva Technologies LLC Full time

    Position OverviewBenefits:401(k)401(k) matchingPerformance-based bonusesCompetitive salaryDental insuranceHealth insurancePaid time offProfit sharingSigning bonusTraining & development opportunitiesTuition assistanceVision insuranceWellness resourcesAkiva Technologies LLC is a forward-thinking professional services organization specializing in program...


  • Baton Rouge, Louisiana, United States Abacus Service Corporation Full time

    Job SummaryAbacus Service Corporation is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide technical support and assistance to end-users, ensuring that their devices and software are functioning properly.Key ResponsibilitiesTechnical Support: Provide technical support and assistance to...


  • Baton Rouge, Louisiana, United States Akiva Technologies LLC Full time

    Job SummaryAkiva Technologies LLC is seeking a highly skilled Senior Technical Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing expert-level technical support to our end-users, ensuring seamless delivery of our services.Key ResponsibilitiesProvide technical support for end-user devices,...


  • Baton Rouge, Louisiana, United States Akiva Technologies LLC Full time

    Position OverviewBenefits:401(k) plan401(k) matching contributionsPerformance-based bonusesCompetitive salary structureDental coverageHealth insurance optionsPaid leaveProfit-sharing opportunitiesSigning bonusesProfessional development and trainingTuition reimbursementVision coverageWellness programsAkiva Technologies LLC is a forward-thinking professional...


  • Baton Rouge, Louisiana, United States Information Resource group, Inc. Full time

    Job Summary:We are seeking a highly skilled and experienced Technical Support Lead to join our team at Information Resource Group, Inc. as a Lead Technical Support Analyst.Key Responsibilities:Provide onsite technical support for desktop imaging and deployment of end-user devices with Windows 10/11 or Apple MacOS and iOS operating systems.Offer end-user...

  • IT Technical Support

    1 month ago


    Baton Rouge, Louisiana, United States University of New Orleans Full time

    IT Technical Support - Coordinator 1DepartmentIT End User ComputingJob SummaryJob DescriptionProvide statewide onsite installation, configuration, repair, maintenance and support for state owned workstations, laptops, thin client devices, desktop printers, network printers, network communication devices, video conferencing equipment, software applications,...


  • Baton Rouge, Louisiana, United States Brown & Root Full time

    Job Summary:Brown & Root is seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical assistance and support to our employees on company-supported computer hardware, software, and systems.Key Responsibilities:Provide technical support for company's computer environment and...


  • Baton Rouge, Louisiana, United States Apple Full time

    About the RoleWe are seeking a highly skilled Technical Specialist to join our team at Apple. As a Technical Specialist, you will play a critical role in providing exceptional support and service to our customers.Key ResponsibilitiesAssess customer support needs and provide solutions or refer them to other team membersRotate through different technical...


  • Baton Rouge, Louisiana, United States Sparkhound Full time

    Position OverviewAbout the Opportunity:As a Technical Support Specialist, you will be responsible for delivering exceptional assistance to our clients by addressing a range of technical challenges around the clock. Our dedicated team operates on diverse shift patterns to ensure seamless support for our clients at all times. In this role, you will leverage...

  • IT Support Specialist

    2 weeks ago


    Baton Rouge, Louisiana, United States University of New Orleans Full time

    Thank you for considering a position at The University of New Orleans.As you embark on the application journey, please ensure you gather all necessary information beforehand, as the application process does not allow for saving progress. The required details are outlined in the job posting below.DepartmentIT End User ComputingPosition OverviewRole...


  • Baton Rouge, Louisiana, United States University of New Orleans Full time

    Thank you for considering a position at The University of New Orleans.As you embark on the application journey, please ensure you gather all necessary information beforehand, as the application process does not allow for saving progress. The required details are outlined below.DepartmentIT End User ComputingPosition OverviewThe role involves:Delivering...


  • Baton Rouge, Louisiana, United States SunSource Full time

    SunSource, a leader in the distribution of industrial process equipment, is dedicated to delivering exceptional value to the process industries. Our knowledgeable team specializes in providing technical solutions and support for industry-leading brands. We are currently looking for a motivated and technically adept Technical Sales Support Specialist to...


  • Baton Rouge, Louisiana, United States University of New Orleans Full time

    Thank you for considering a position at The University of New Orleans.As you embark on the application journey, please ensure you gather all necessary information beforehand, as the application process does not allow for saving progress. The essential details are outlined below.Department: IT End User ComputingPosition Overview:Key Responsibilities:Deliver...


  • Baton Rouge, Louisiana, United States SunSource Full time

    SunSource, a prominent supplier of industrial process equipment, is dedicated to delivering value to the process industries. Our team is composed of knowledgeable professionals with extensive experience in industry-leading brands. We excel in providing technical expertise in equipment sales across various regions. We are currently in search of a motivated...


  • Baton Rouge, Louisiana, United States Akiva Technologies LLC Full time

    Job DescriptionAkiva Technologies LLC is a professional services firm providing innovative solutions in program management, enterprise IT, cybersecurity, systems engineering, and supply chain management to commercial and government customers.We offer industry-leading compensation and benefits and a commitment to combine talented professionals with...

  • Technical Analyst

    3 days ago


    Baton Rouge, Louisiana, United States Emergent Method Full time

    About the RoleWe are seeking a highly skilled Data Insights Specialist to join our team at Emergent Method. As a key member of our analytics team, you will play a critical role in leading analytics maintenance and enhancement activities, working closely with client personnel and project team members.Key ResponsibilitiesLead Daily Internal Calls: Facilitate...