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Technical Sales Support Specialist

2 months ago

Baton Rouge, Louisiana, United States SunSource Full time

SunSource, a leader in the distribution of industrial process equipment, is dedicated to delivering exceptional value to the process industries. Our knowledgeable team specializes in providing technical solutions and support for industry-leading brands. We are currently looking for a motivated and technically adept Technical Sales Support Specialist to enhance our inside sales operations.

Key Responsibilities

  • Delivering exceptional customer service and support to the external sales team
  • Addressing customer inquiries related to both technical specifications and commercial aspects
  • Creating detailed proposals for pump systems and becoming a subject matter expert
  • Focusing on parts identification and assisting customers in finding the right components
  • Processing orders in the system following thorough review
  • Building and nurturing relationships with suppliers and clients
  • Collaborating with technicians or manufacturers to troubleshoot technical challenges
  • Providing comprehensive product quotations
  • Participating in sales meetings and training sessions
  • Engaging in follow-up activities for quotes and proactive outreach

Qualifications and Skills

  • Associate's Degree or equivalent technical education
  • Strong mechanical understanding and familiarity with mechanical systems
  • Proficient in performing calculations and managing numerical data
  • Competent in using Microsoft Office Suite