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Technical Analyst

2 months ago


Baton Rouge, Louisiana, United States Emergent Method Full time
About the Role

We are seeking a highly skilled Data Insights Specialist to join our team at Emergent Method. As a key member of our analytics team, you will play a critical role in leading analytics maintenance and enhancement activities, working closely with client personnel and project team members.

Key Responsibilities
  • Lead Daily Internal Calls: Facilitate solution assessment, cross-team dependencies, and internal touchpoints to ensure seamless project execution.
  • Coordinate Between Teams: Work closely with onshore and offshore teams to ensure solutions, progress, and upcoming refinement items are aligned.
  • Attend Daily Stand-Ups: Support the team in providing and communicating necessary information to ensure effective project management.
  • Present Enhancements and Bugs: Develop a common understanding of solutions, allowing for effective sizing and implementation.
  • Work with Business Analysts: Develop user stories, gather requirements, and define acceptance criteria to ensure successful project outcomes.
  • Develop and Validate Dashboards: Work with development team members to build, validate, and enhance dashboards, as well as fix bugs related to dashboards or ETL jobs.
  • Create Dashboard Mock-Ups: Design and create dashboard mock-ups or prototypes in Tableau for review with stakeholders.
  • Work with Client Stakeholders: Define requirements for new or enhanced reports or dashboards, ensuring client needs are met.
  • Create User Stories and Acceptance Criteria: Support sprint planning, backlog grooming, and refinement sessions to ensure effective project management.
  • Present User Stories: Present user stories as requested during backlog meetings to ensure clear communication.
  • Work with Product Owners: Collaborate with product owners on questions and prioritization activities to ensure effective project outcomes.
  • Discuss Enhancements and Defects: Discuss upcoming enhancements and defects with other technical analysts across teams to understand cross-team impacts.
  • Update Documentation and Reporting: Ensure accurate and up-to-date documentation and reporting to support project success.
  • Troubleshoot and Resolve Issues: Troubleshoot and resolve issues, working cross-team to develop and implement solutions, and providing technical support and consultation.
  • Investigate Root Causes: Investigate root causes of client and system issues and propose effective solutions.
  • Collaborate with Project Team Members: Collaborate effectively with project team members to ensure successful project outcomes.
  • Create and Deliver Training Content: Create and deliver training content and provide user support with respect to available dashboard suite.
  • Prepare and Facilitate UAT Sessions: Prepare and facilitate user acceptance testing (UAT) sessions with users and support user UAT activities.
  • Develop and Deliver Ad Hoc Reports: Develop, validate, and deliver ad hoc reports to support client needs.
  • Present and Communicate Data: Utilize strong communication skills to present and communicate data, trends, insights, and recommendations to stakeholders.
Qualifications
  • Bachelor's Degree in Information Sciences, Computer Science, or Related Field: A bachelor's degree in information sciences, computer science, management information systems, or a related technical field is preferred (experience that demonstrates commensurate experience will be considered in lieu of a degree).
  • 3-5 Years' Experience in Analytics: 3-5 years' experience designing and developing complex analytics solutions, with at least one year in a lead capacity.
  • Experience with Tableau or Similar Visualization Tool: Experience with Tableau or similar visualization tool required.
  • Mid-Level Experience Developing SQL Queries: Mid-level experience developing/tuning SQL queries required.
  • Experience Testing and Validating Reports and Dashboards: Experience testing/validating reports and dashboards, including creating relevant documentation.
  • Knowledge of Data Warehousing Concepts: Knowledge of data warehousing concepts.
  • Experience Working Independently with User Stakeholders: Experience working independently with user stakeholders to facilitate requirements gathering sessions, design sessions, and supporting UAT.
  • Strong Technical Skills: Strong technical skills, including SQL, understanding of databases, and web-based applications.
  • Ability to Transform Technical Information: Ability to transform technical information into functional questions/solutions.
  • Experience with Jira or Similar Tools: Experience with Jira or similar tools.
  • Strong Analytical, Problem-Solving, and Interpersonal Skills: Strong analytical, problem-solving, and interpersonal skills.
  • Quick Learner with Ability to Pivot: Quick learner with the ability to pivot swiftly based on changing direction.
  • Ability to Multitask and Juggle Multiple Requests: Ability to multitask and juggle multiple requests and competing priorities.
  • Self-Motivated and Deadline-Oriented: Self-motivated and deadline-oriented to ensure tasks are completed without supervision.
  • Ability to be a Team Player: Ability to be a team player, foster a cooperative environment with the project team, and adapt to the team.
Preferred Qualifications
  • Health and Human Services or Medicaid Industry Experience: Health and Human Services or Medicaid industry experience a plus.
  • Experience in Agile Development Methodologies: Experience in Agile development methodologies.
  • Experience with Integrated Eligibility Systems and Enterprise Applications: Experience with integrated eligibility systems and enterprise applications.