Patient Services Associate

2 weeks ago


Lubbock, Texas, United States Providence Service Full time

Position Overview

Under the supervision of the Patient Access Services manager, the Patient Services Associate plays a crucial role in facilitating patient registration and arrival for both scheduled and unscheduled appointments. This position involves accurately gathering demographic details, insurance information, and any known patient liabilities at the time of service. The individual will also perform financial clearance tasks for assigned scheduled accounts during the registration process.

In addition to these responsibilities, the Patient Services Associate will engage in various client service activities, including the collection of valuables and delivering essential customer service. This role requires a professional, friendly, and respectful demeanor to ensure positive interactions with patients.

Preferred Qualifications:

  • Minimum of 2 years of experience in registration.
  • Familiarity with the Epic system.

Why Choose Providence?

Providence offers an exceptional benefits package designed to support the well-being of you and your family, foster professional growth, and ensure financial stability. We prioritize your needs, allowing you to focus on our mission of caring for all, particularly the most vulnerable members of our communities.

About Providence

At Providence, we are committed to our promise of "Know me, care for me, ease my way." Working within our organization means that every role is supported, enabling you to support others effectively. We provide top-tier benefits and cultivate an inclusive environment where diversity is cherished, and every individual is valued, heard, and respected. Our extensive network of over 120,000 caregivers serves in more than 50 hospitals and over 1,000 clinics across multiple states, continuing our century-long tradition of serving the underserved.

Team Overview

The Providence Physician Enterprise (PE) is dedicated to delivering quality, compassionate, and coordinated care across seven states. Our collective medical groups and affiliated practices represent the third largest group in the nation, with over 11,000 providers and 30,000 caregivers.

PE encompasses various medical groups across multiple regions, ensuring a comprehensive approach to healthcare delivery.

Equal Opportunity Commitment

Providence is proud to be an Equal Opportunity Employer, committed to maintaining a workplace free from discrimination and harassment. We believe that diversity strengthens our organization, and we are dedicated to fostering an inclusive workforce that provides equal opportunities for advancement.



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