Patient Services Associate
2 weeks ago
Position Overview
Under the supervision of the Patient Access Services Manager, the Patient Services Associate plays a crucial role in facilitating the registration and arrival process for patients attending scheduled and unscheduled appointments. This position involves accurately gathering demographic details, insurance information, and any known patient liabilities at the time of service. Additionally, the Associate is tasked with performing financial clearance functions for assigned scheduled accounts during the registration process.
This role also encompasses various client service responsibilities, including the collection of valuables and delivering essential customer service. The Patient Services Associate is expected to greet and assist patients in a professional, friendly, and respectful manner, thereby fostering positive interactions.
Qualifications Preferred:
- A minimum of 2 years of experience in registration.
- Familiarity with the Epic system.
Why Choose Providence?
Our exceptional benefits are thoughtfully designed to support you and your family in maintaining wellness, advancing your career, and achieving financial stability. We prioritize your well-being, allowing you to focus on our mission of caring for all, particularly the most vulnerable in our communities.
About Providence
At Providence, we are committed to our promise of "Know me, care for me, ease my way." Working within our organization means that, regardless of your role, we will support you in your career journey, enabling you to assist others effectively. We offer outstanding benefits and cultivate an inclusive environment where diversity is celebrated, and every individual is valued, heard, and respected. Our team of over 120,000 caregivers serves in more than 50 hospitals and over 1,000 clinics across multiple states, continuing our century-long tradition of serving the underserved.
Team Overview
The Providence Physician Enterprise (PE) is a service line dedicated to providing quality, compassionate, and coordinated care to patients across seven states. Our collective medical groups and affiliated practices represent the third largest group in the nation, comprising over 11,000 providers and 30,000 caregivers.
PE includes various medical groups across different regions, ensuring comprehensive healthcare services to a diverse patient population.
Providence is proud to be an Equal Opportunity Employer, committed to maintaining a workplace free from discrimination and harassment based on race, color, gender, disability, veteran status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by law. We believe that diversity strengthens our organization, and we are dedicated to fostering an inclusive workforce and providing equal opportunities for advancement.
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