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Advanced Patient Services Representative
2 months ago
Under the supervision of the Patient Access Services manager, the Senior Patient Services Specialist possesses a comprehensive understanding of all tasks executed by Patient Access. This role entails, but is not limited to, guiding patients through the registration process for both scheduled and unscheduled appointments. The individual is equipped to finalize the registration process by gathering precise demographic data, insurance details, securing prior authorizations as necessary, notifying insurance providers, completing financial assessments, and collecting patient liabilities (if applicable) prior to or at the time of service.
Why Choose Providence?
At Providence, our caregivers are not merely valued; they are essential. Join our team and flourish in a culture centered on patient-focused, holistic care grounded in understanding, commitment, and mutual respect. Your contributions are significant here, as we recognize that inspiring and retaining top talent requires empowerment.
Essential Qualifications:
- A minimum of 5 years of experience in healthcare, specifically within Patient Access or a business office environment.
- Associate's Degree.
- Bachelor's Degree in Healthcare or Business Administration, or equivalent education/experience.
- Certification as a Certified Revenue Cycle Representative (CRCR) from the Healthcare Financial Management Association (HFMA) or a related certification.
We offer a comprehensive benefits package designed to support you and your family in maintaining wellness, advancing professionally, and achieving financial stability. We prioritize your well-being, allowing you to concentrate on fulfilling our mission of caring for all, particularly the most vulnerable in our communities.
About Providence
At Providence, our strength is rooted in our Promise of "Know me, care for me, ease my way." Working within our network means that regardless of your position, we will support you in your career journey, enabling you to assist others effectively. We provide top-tier benefits and cultivate an inclusive workplace where diversity is celebrated, and every individual is valued, heard, and respected. Together, our extensive team serves in numerous hospitals, clinics, and a wide array of health and social services across multiple states. As a comprehensive healthcare organization, we are dedicated to serving more individuals, promoting best practices, and continuing our long-standing tradition of aiding the underserved.
About Our Team
Providence Physician Enterprise (PE) is a dedicated service line within Providence, delivering quality, compassionate, and coordinated care to patients across several states. Collectively, our medical groups and affiliated practices form one of the largest groups in the nation, comprising over 11,000 providers and 900 clinics.
Providence is proud to uphold the principles of Equal Opportunity Employment. We are committed to ensuring that every member of our workforce enjoys a workplace free from all forms of unlawful discrimination and harassment. We believe that diversity strengthens our organization, and we are devoted to fostering an inclusive workforce, learning from one another, and creating equal opportunities for advancement.
