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Patient Services Associate
2 months ago
Job Overview
Under the supervision of the Patient Access Services Manager, the Patient Services Associate plays a vital role in facilitating patient experiences during the registration and arrival process for both scheduled and unscheduled appointments. This position is essential in gathering precise demographic and insurance details, as well as collecting any known patient liabilities at the time of service.
This role also encompasses financial clearance responsibilities for designated scheduled accounts during the registration phase. Furthermore, the Patient Services Associate engages in various client service tasks, including the management of patient valuables and delivering fundamental customer support.
Key Responsibilities
- Greet and assist patients in a courteous, professional, and respectful manner to foster positive interactions.
- Collect and verify patient demographic and insurance information accurately.
- Conduct financial clearance for scheduled accounts as assigned.
- Handle miscellaneous client service activities, ensuring a smooth patient experience.
Why Work with Providence?
At Providence, we recognize that our caregivers are invaluable. We are committed to providing a supportive environment that prioritizes patient-centered care, founded on understanding, dedication, and mutual respect. Our comprehensive benefits package is designed to support you and your family in maintaining wellness, advancing your career, and achieving financial stability.
About Providence
Our mission is encapsulated in our promise: "Know me, care for me, ease my way." Working within our network means you will receive support throughout your career, allowing you to provide exceptional care to others. We pride ourselves on fostering an inclusive workplace where diversity is celebrated, and every individual is valued and respected.
Team Overview
Providence Physician Enterprise (PE) is dedicated to delivering quality, compassionate, and coordinated care across multiple states. Our collective medical groups and affiliated practices form one of the largest healthcare networks in the country, comprising over 11,000 providers and 30,000 caregivers.
We are proud to be an Equal Opportunity Employer, committed to ensuring a work environment free from discrimination and harassment of any kind. Our dedication to diversity strengthens our organization, and we strive to create equal opportunities for all employees.
