Automotive Parts Consultant
2 weeks ago
Position Overview:
As a Parts Sales Specialist, you will play a vital role in assisting both internal and external clients with their trucking requirements. This position is ideal for individuals who are driven and eager to grow their careers while enhancing their knowledge and responsibilities in the field.
Compensation: $25.00/hr. (dependent on experience and skill set) + UNCAPPED Parts Sales Incentive Program
Work Schedule: Monday - Friday, 10:00 a.m. - 6:30 p.m.
Shift Premium: Additional 15% of base wage for hours worked from 5:00 p.m. to 5:59 a.m. on weekdays and any hours on weekends.
Work Environment: On-site (100%)
Managerial Support: Drew Blane, a knowledgeable and approachable leader, is committed to helping team members advance in their careers and maintains an open-door policy.
Key Responsibilities:
- Provide outstanding customer service for our retail parts division.
- Welcome customers and assist them in selecting the appropriate parts.
- Respond to inquiries, offer price estimates, and inform customers about related parts and promotions both in-person and via phone.
- Keep customers updated on the status of special orders and back-ordered items. Process orders, manage billing, and handle returns.
- Deliver exceptional service to our Service department.
- Support mechanics in sourcing necessary parts. Identify and secure parts from various suppliers for shop projects.
- Assist in inventory management and control.
- Perform additional duties as assigned.
To excel in this role, candidates must be capable of fulfilling the essential duties and responsibilities outlined above. Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position. This description reflects the primary responsibilities of the role and is not intended to encompass all duties that may be assigned.
Required Skills and Qualifications:
- High School diploma or equivalent.
- Prior experience in customer service.
- Experience with automotive or truck parts is advantageous.
- Intermediate computer proficiency.
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