Automotive Cashier
2 months ago
Elmhurst, Illinois, United States
Napleton Automotive Group
Full time
Napleton Automotive Group, a leading retail automotive dealership group, is seeking a highly skilled and customer-focused individual to fill the position of Automotive Cashier. As a key member of our team, you will be responsible for handling customer transactions, calculating bills, and processing payments in a fast-paced and dynamic environment.
Key Responsibilities:
- Calculate customer bills using our dealership's computer system
- Receive cash, checks, and credit card payments from customers and record the amount received on the repair order and/or counter ticket
- Make change accurately and issue receipts to customers
- Ascertain and record totals of counter tickets and repair orders, sales deposits, and verify against all cash, checks, and credit card payments on hand at end of shift
- Verify parts and service invoices to batch posting report and account for all invoices closed from the prior day
- Process internals daily and guarantee all checks in accordance with company policy
- Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
- Filing and performing special duties as requested by Dealer and other Managers
Requirements:
- High school diploma
- Ability to read and comprehend instructions and information
- Excellent oral communication skills
- Professional personal appearance
- Ability to communicate customers' interests, needs, and requests to management and sales personnel
- Previous dealership experience preferred, CDK experience a plus
We Offer:
- Family-owned and operated business
- Growth opportunities
- Medical, dental, and vision insurance
- Accrued vacation time
- Employee vehicle purchase plans
- 401K and additional benefits