Beauty Service Consultant
2 weeks ago
As a Customer Experience Specialist at European Wax Center, you will leverage your knowledge to transform every interaction into a moment of empowerment. We are looking for an individual who is approachable, enthusiastic about the beauty sector, and dedicated to providing exceptional service while enjoying a vibrant work atmosphere. You will be provided with the necessary resources to excel and advocate for our clients.
This role offers the chance to join a team of skilled professionals, promote cutting-edge products and services, and benefit from advanced technology and proven training to enhance your capabilities.
Join a brand that is recognized as THE LEADER IN WAXING, fostering a culture that encourages every team member to shine, ensuring that every guest leaves feeling confident and valued.
Advance your career with us Benefits include:
Competitive Hourly Wage PLUS Sales Commissions60% Employer Funded Health Benefits Paid Time OffEmployer Matching 401(k)
PlanFree waxingDiscounts on Retail ProductsFlexible schedulingOpportunities in a well-maintained, aesthetically pleasing environmentCareer Advancement Opportunities Being part of a successful team led by our Motivated and Supportive FranchiseeKey Responsibilities:
Become knowledgeable about our services and guide guests on the waxing process and recommended frequency. Present savings options by informing guests about our Wax Passes. Collaborate with colleagues to foster a positive and energetic workplace.
Manage and confirm phone and online bookingsProcess payments from departing guestsAddress guest inquiries, requests, and concernsOversee the flow of guests in and out of the centerAchieve and surpass center and individual sales targets.
Qualifications:
Availability to work evenings and weekendsA cheerful, friendly, and engaging personality with excellent communication skills Ability to collaborate with a diverse teamAbility to manage productivity and sales to meet objectivesPrioritize guest service and satisfaction by establishing rapport with guestsExceptional customer service skillsStrong organizational abilities and attention to detailOutstanding written and verbal communication skills
Job Types:
Full-Time or Part-timeEducation & Experience:High school diploma or equivalent (Required)
Customer Service, Front Desk Receptionist, or Related Fields: 1 year (Required)
Sales: 1 year (Required)By applying for this position, you are seeking employment opportunities with KMP Services, LLC, an independent franchisee of the European Wax Center franchise system.
About European Wax CenterEuropean Wax Center is a premier beauty lifestyle brand franchise founded in 2004, offering guests a comprehensive range of waxing services, along with a proprietary line of beauty products in skincare, body, and brow categories.
EWC provides guests with a modern, comfortable, and luxurious experience, focused on EWC's vision of Revealing Beautiful Skin, through exceptional services delivered by professionally trained and certified waxing experts.
EWC is so confident in its services that it offers first-time guests a complimentary wax on select popular services.
EWC takes pride in its unique franchise business model and its extensive network of over 800 centers across the U.S.
For more information about EWC, visit:
Statement:
We are an equal opportunity employer and value diversity at our company.
We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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