Bilingual Customer Support Representative

2 weeks ago


Miami, Florida, United States The Sherwin-Williams Company Full time
About The Sherwin-Williams Company

We are in search of dedicated Customer Service Representatives to enhance our operations. In this role, you will be instrumental in supporting both wholesale and retail clients with their product inquiries and ensuring a high level of satisfaction. Your key responsibilities will encompass:

  • Delivering outstanding sales assistance to customers
  • Engaging with customers both in-person and via phone
  • Building trusting relationships with clientele
  • Processing sales transactions with accuracy
  • Consistently meeting sales targets
  • Maintaining records of work orders and product formulas
  • Restocking shelves and arranging displays
  • Conducting store maintenance duties
  • Assisting with deliveries when necessary
  • Staying informed about product offerings and discussing options with customers
  • Enhancing sales through thoughtful suggestions
Minimum Qualifications:
  • Must be at least 18 years of age
  • Legally permitted to work in the country
  • Fluent in both English and Spanish
  • Able to lift and carry items weighing up to 50 lbs.
  • Available to work flexible hours
Preferred Qualifications:
  • Possession of a valid Driver's License
  • High School diploma or equivalent
  • Prior experience in delivery, retail, or customer service roles
  • Familiarity with paint products and tools


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