Customer Support Representative

2 weeks ago


Miami, Florida, United States Inkspirenize Full time
Job Overview

Position Title: Call Center Customer Service Assistant
Company: Inkspirenize
Employment Type: Full-time

Role Summary:

The Call Center Customer Service Assistant is tasked with delivering exceptional service and assistance to clients by managing incoming calls, addressing customer queries, and resolving issues promptly and effectively. This position demands excellent communication abilities, a focus on customer satisfaction, and the capacity to manage a high volume of calls. The ideal candidate is compassionate, solution-focused, and excels in a dynamic work environment.

Primary Responsibilities:
  • Resolve customer inquiries by diagnosing issues and providing suitable solutions.
  • Exhibit a high degree of professionalism and patience in every customer interaction.
  • Adhere to established guidelines for call management and escalate concerns to senior support when required.
  • Achieve or surpass performance targets, including response times, resolution rates, and customer satisfaction metrics.
  • Engage in continuous training and development to remain informed about product details, company policies, and customer service best practices.
  • Address customer grievances with understanding and strive for resolution on the first call.
  • Work collaboratively with colleagues to enhance the overall customer experience.
Required Qualifications:
  • High school diploma or equivalent (Associate's degree preferred).
  • Excellent verbal and written communication skills.
  • Familiarity with customer service software, CRM systems, and basic computer applications (MS Office, etc.).
  • Ability to thrive in a fast-paced environment and manage high call volumes.
  • Strong problem-solving abilities and quick thinking skills.


  • Miami, Florida, United States Bright Bridge Group Full time

    Position OverviewBright Bridge Group is seeking enthusiastic, detail-oriented Customer Support Representatives to enhance our customer service department.Key Responsibilities:Manage a substantial volume of incoming customer inquiries with professionalism and efficiency, offering support and information as required.Respond to customer questions about...


  • Miami, Florida, United States Consulting Advantage Ltd Full time

    Job OverviewWe are looking for dedicated and proactive Customer Support Representatives to enhance our operations and contribute to our objectives.In this role, you will serve as the primary contact for our clients. Your responsibilities will include addressing inquiries, offering product details, resolving concerns, and ensuring overall customer...


  • Miami, Florida, United States The Sherwin-Williams Company Full time

    About The Sherwin-Williams CompanyWe are in search of Customer Support Representatives to enhance our operations. In this role, you will be essential in providing assistance to both wholesale and retail clients, ensuring their needs are met and satisfaction is achieved. Your duties will encompass:Delivering outstanding service to customersEngaging with...


  • Miami, Florida, United States The Sherwin-Williams Company Full time

    About The Sherwin-Williams CompanyWe are in search of dedicated Customer Service Representatives to enhance our operations. In this role, you will be instrumental in supporting both wholesale and retail clients with their product inquiries and ensuring a high level of satisfaction. Your key responsibilities will encompass:Delivering outstanding sales...


  • Miami, Florida, United States The Sherwin-Williams Company Full time

    About The Sherwin-Williams CompanyWe are in search of Customer Support Representatives to enhance our service offerings. In this role, you will be essential in providing assistance to both wholesale and retail clients, ensuring their needs are met with professionalism and care. Your key responsibilities will include:Delivering outstanding service to...


  • Miami, Florida, United States Global Food Corp Full time

    Job DescriptionWe are seeking a Sales Support Customer Service professional to join our team at Global Food Corp.Key Responsibilities:Assist sales representatives in processing customer orders.Provide exceptional customer service to ensure customer satisfaction.Collaborate with the sales team to identify opportunities for growth and...


  • Miami, Florida, United States Atlasphere Consulting Full time

    We're currently seeking highly motivated Customer Service Representative to join their team. As a leader in the manufacturing of steel products, metals, building materials, metal processing machines, electrical and electronic equipment, the company prides itself on being marketing-focused, innovative, and fast-growing. As a Customer Service Representative,...


  • Miami, Florida, United States PayerFusion Holdings LLC Full time

    Job OverviewPayerFusion Holdings LLC is seeking a dedicated and skilled Customer Support Representative to join our expanding healthcare Third Party Administrator. Our organization leverages cutting-edge medical claim processing technology alongside innovative healthcare cost management strategies to ensure optimal service delivery.Position Summary:The ideal...


  • Miami Beach, Florida, United States Globe Life-AIL Division: Serur-Hall Organization Full time

    Job OverviewGlobe Life-AIL Division: Serur-Hall Organization is seeking a highly skilled Customer Service and Sales Support Representative to join our team. This role is ideal for individuals who are passionate about delivering exceptional customer experiences and driving sales growth.About the RoleManage customer interactions, providing timely and effective...


  • Miami, Florida, United States LightTeam LLC Full time

    About the jobAre you a customer service professional looking for flexibility and choice in your work? We, a leading provider of virtual business services, are seeking Remote Customer Service Representatives to join our dynamic team. At our company, we offer a unique opportunity for you to choose your own hours and select the client you want to work for,...


  • Miami, Florida, United States Elevance Health Full time

    About the RoleWe are seeking a highly skilled and compassionate Customer Care Representative to join our team at Elevance Health. As a key member of our customer service team, you will play a vital role in delivering exceptional service to our members, providing support and guidance on healthcare-related inquiries, and helping to resolve complex issues.Key...


  • Miami, Florida, United States Compass Group Careers Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Compass Group Careers. As a Customer Service Representative, you will be responsible for providing exceptional customer service, operating a Point of Sale system, and maintaining a clean and organized work environment.Key...


  • Miami, Florida, United States Icon V Full time

    Job OverviewPosition Title: Customer Service RepresentativeCompany: Icon VLocation: Miami, FLAbout Icon V:Icon V – Florida is not just a digital marketing firm; we are a collective of storytellers, strategists, and tech enthusiasts committed to elevating your brand. Our establishment is characterized by innovative solutions, successful campaigns, and a...


  • Miami, Florida, United States Adornus Full time

    Job DescriptionCompany OverviewAdornus Cabinetry is a well-established and growing company, a leading manufacturer and distributor of kitchen cabinets and bathroom vanities operating in the United States. With a commitment to delivering significant value to homeowners and builders, Adornus uses high-quality, all-wood construction and materials in all of its...


  • Miami, Florida, United States Consulting Advantage Ltd Full time

    Job OverviewWe are looking for motivated and committed individuals to fill the role of Inbound Call Center Representative. If you possess exceptional communication abilities and a desire to assist others, we encourage you to consider this opportunity.As an Inbound Call Center Representative, you will be essential in delivering customer satisfaction by...


  • Miami, Florida, United States Consulting Advantage Ltd Full time

    Job OverviewWe are looking for motivated and skilled individuals to fill the role of Inbound Call Center Representative at Consulting Advantage Ltd. If you possess exceptional communication abilities and a commitment to assisting customers, we encourage you to consider this opportunity.As an Inbound Call Center Representative, your primary responsibility...


  • Miami, Florida, United States PeopleReady Full time

    Customer Service RepresentativePeopleReady of Miami South, FL is now hiring Customer Service Representatives Customer Service Representative is responsible for answering phones, redirecting calls as needed, assisting customer inquiries, defusing and problem solving issues as they arise. Clerical duties are also required and can vary widely, from organizing...


  • Miami, Florida, United States Hydrology Wellness Full time

    Job SummaryWe are seeking a friendly and service-oriented Front Desk Representative to join the team at Hydrology Wellness. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment information. The ideal candidate has a cheerful...


  • Miami, Florida, United States Mac Papers and Packaging Full time

    Job Summary:Mac Papers and Packaging is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service and support to our clients.Key Responsibilities:Customer Interaction: Respond to customer inquiries and resolve issues in a timely and...


  • Miami, Florida, United States Zoom Vibe Co Full time

    About UsAt Zoom Vibe Co, we're a dynamic video production company that's passionate about capturing life's precious moments. Our team of skilled videographers is dedicated to delivering cinematic experiences that our clients will cherish forever.Job SummaryWe're seeking a highly motivated and customer-focused Call Center Representative to join our team. The...