Scheduling and Invoicing Specialist

1 week ago


West Monroe, Louisiana, United States Northeast Appliance Repair LLC Full time
Position Overview

Northeast Appliance Repair LLC is a leading provider of residential appliance services. We are seeking a dedicated individual who is proactive, enthusiastic, and passionate about delivering exceptional customer experiences.

Key Responsibilities:

  • Handle incoming communications with professionalism and courtesy.
  • Engage in marketing and sales initiatives to promote additional services and secure business opportunities.
  • Process work orders, return client inquiries, and address customer concerns.
  • Perform various tasks as required, including cross-training in related roles.
  • Generate invoices and submit them to clients and warranty providers.
  • Reach out to clients and warranty companies to facilitate payment collection.
  • Record customer payments by documenting checks and credit card transactions.
  • Update accounts receivable by calculating outstanding invoices.
  • Maintain accurate records of invoices, debits, and credits.
  • Ensure organized and detailed documentation of all client interactions.
  • Resolve customer disputes regarding payments or invoicing.

Qualifications:

  • At least two years of administrative experience.
  • Experience with QuickBooks is preferred but not mandatory.
  • A minimum of one year of billing or invoicing experience.
  • Excellent written and verbal communication skills.
  • Detail-oriented with strong data entry capabilities.
  • A positive attitude and a collaborative spirit.
  • Ability to work independently as part of a team.
  • Proficiency in Excel and Adobe software.
  • High attention to detail and reliability.

This role operates Monday through Friday during standard business hours.



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