Patient Care Administrative Specialist

1 week ago


West Monroe, Louisiana, United States Peach Tree Dental Full time

Position: Front Desk Patient Care Specialist

Department: Administrative

Location: West Monroe, Louisiana

Experience Level: Mid-level

The Front Desk Patient Care Specialist is responsible for overseeing and organizing all administrative tasks within the front office. This includes essential reception duties such as managing incoming office mail and emails, answering phone calls, and directing messages appropriately. Timely communication regarding patient arrivals and maintaining accurate administrative records are critical components of this role.

This position also involves handling administrative scheduling, which encompasses maintaining electronic patient records, documenting dental treatments and transactions, and adhering to office protocols for patient referrals and appointment scheduling. Additional responsibilities include procuring office supplies and ensuring that patient insurance information is current and accurately entered into the practice management software, which aids in providing precise financial estimates for treatment plans.

At Peach Tree Dental, we are dedicated to delivering exceptional dental care. We seek individuals who are enthusiastic about helping others and who possess a positive attitude. Our team values a supportive environment that enhances the patient experience. If you are looking for a dynamic dental practice that encourages personal and professional growth, we would be pleased to discuss this opportunity with you.

Compensation: Based on experience.

Working Hours:

  • Monday to Friday: 7:30 AM - 5:00 PM
  • Saturday: 7:30 AM - 1:00 PM

Benefits:

  • Comprehensive medical and prescription drug insurance
  • Discounted dental services for employees and their dependents
  • Dental insurance
  • Vision care support
  • Life insurance
  • Simple IRA retirement plan
  • Six paid holidays
  • Supportive and educational work culture
  • Paid vacation and personal time

Requirements:

  • Excellent written and verbal communication skills
  • A friendly and positive demeanor towards patients and team members
  • Strong administrative and organizational abilities
  • Proficient computer skills with a willingness to learn new software
  • Thorough understanding of dental procedures and terminology
  • Exceptional customer service capabilities
  • Prior dental experience is advantageous

Education:

High School Diploma required.

For more information on how to apply, please visit our website.



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