Meeting and Event Coordinator
2 weeks ago
About Us
At Park Hyatt Aviara, we pride ourselves on our dedicated and attentive team members who strive to deliver exceptional service and memorable experiences for our guests.
Position Overview
The Event Coordinator serves as a vital link between Event Managers and clients organizing various events and room bookings at our hotel. This role encompasses a wide range of events, including corporate meetings, association conferences, charity galas, citywide conventions, weddings, and festive celebrations.
Key Responsibilities
- Provide administrative assistance to the Event Sales and Planning Team.
- Manage internal reservations and bookings.
- Conduct guided tours of the hotel facilities.
- Handle incoming calls and offer guidance to clients on behalf of the Event Sales and Planning Team.
- Support Event Managers with new inquiries and leads.
- Oversee small guestroom blocks, understanding group history and performance metrics with managerial support.
- Prepare detailed group resumes and event orders.
- Collaborate positively with hotel departments and external vendors.
- Educate clients on our event planning technology.
- Act as the primary point of contact for clients during event execution.
- Identify and recommend enhancements to improve the attendee experience.
- Review post-event billing and generate historical reports.
- Create various reports as needed.
Our Event Coordinator is encouraged to engage actively with the community and participate in industry-related organizations, as well as Hyatt associate programs.
Work Environment
Park Hyatt Aviara offers a dynamic environment that demands high performance while providing substantial rewards. We value career development, job enrichment, and a supportive workplace culture.
Qualifications
- A genuine desire to meet the needs of others in a fast-paced setting while maintaining a positive attitude aligned with Hyatt's values.
- A team-oriented individual who can adapt to the evolving hospitality and events landscape.
- Preferred prior experience in Banquet Operations and Wedding Planning within a hotel context.
- A track record of delivering superior customer service.
- Proficiency in Envision Sales Suite, Opera, Social Tables, Sertifi, Hyatt Planner Portal, and Microsoft Office.
- Detail-oriented, organized, and capable of thriving in a fast-paced environment.
- Willingness to learn and assist in other departments during peak times.
- Excellent verbal and written communication skills.
- Strong analytical, organizational, and interpersonal abilities.
- Flexible availability.
Benefits
We offer a comprehensive benefits package, including:
- Medical, Dental, and Vision Insurance after 30 days.
- 401K Retirement Savings Plan with matching contributions.
- Basic Life Insurance.
- Paid Vacation and Sick Days.
- Complimentary Parking and RTD Pass.
- Additional perks may include colleague rates and complimentary room nights when available.
- Flexible Spending Account options.
- Meals provided during shifts.
The starting pay for this position is competitive and commensurate with experience.
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