Front Desk Receptionist

2 days ago


Decatur, Illinois, United States Familia Dental Full time
About the Role

We are seeking a highly organized and detail-oriented Front Desk Receptionist to join our team at Familia Dental. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients.

Key Responsibilities
  • Greet and check in patients, verifying their identity and insurance information
  • Answer phone calls and schedule appointments, ensuring accurate and timely communication
  • Maintain accurate and up-to-date patient records, including demographic and insurance information
  • Process payments and handle billing inquiries in a professional and courteous manner
  • Collaborate with the dental team to ensure seamless communication and coordination of patient care
  • Participate in morning huddles and regular office meetings to stay informed and aligned with office goals and objectives
Requirements
  • Excellent customer service and communication skills, with the ability to work effectively with patients and staff
  • Basic computer knowledge and experience with dental management software
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
  • Organizational skills and attention to detail, with a focus on accuracy and precision
  • Availability to work a minimum of 2 days per week, with flexibility to work Saturdays as needed
What We Offer

Familia Dental is committed to providing a positive and supportive work environment, with opportunities for growth and development. We offer a competitive salary and benefits package, including flexible scheduling and opportunities for professional advancement.



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