Front Desk Coordinator

6 days ago


Decatur, Illinois, United States Familia Dental Full time
About Familia Dental

Familia Dental is a reputable dental practice that has been serving the community since 2008. Our commitment to quality, honesty, and care has earned us a reputation as a trusted provider of dental services.

Job Purpose

We are seeking a highly skilled and detail-oriented Front Desk Coordinator to join our team. The successful candidate will be responsible for ensuring a smooth and efficient patient experience, from check-in to check-out.

Key Responsibilities:
  • Patient Check-in and Check-out: Greet patients, verify insurance eligibility, and confirm appointments.
  • Scheduling and Record Keeping: Schedule appointments, maintain accurate patient records, and ensure all necessary documentation is completed.
  • Insurance and Billing: Verify patient insurance, submit claims, and follow up on outstanding balances.
  • Office Administration: Manage office supplies, maintain a clean and organized workspace, and perform other administrative tasks as needed.
Requirements:
  • Excellent Communication Skills: Provide exceptional customer service, both in person and over the phone.
  • Technical Skills: Proficient in dental management software and basic computer skills.
  • Organizational Skills: Ability to multitask, prioritize tasks, and maintain a high level of productivity.
  • Teamwork: Collaborate with dental staff to ensure seamless patient care.
Benefits

Familia Dental offers a comprehensive benefits package, including:

  • Health, dental, and vision insurance
  • 401(k) retirement plan
  • Paid holidays and time off
  • Access to financial advisors
  • Basic life and AD&D insurance
  • Voluntary life insurance
  • Voluntary short-term and long-term disability
Availability and Schedule

We are seeking a full-time Front Desk Coordinator to work a minimum of 4 days per week, 30-40 hours per week. Availability to work Saturdays is a plus.



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