Customer Service Representative

3 days ago


Decatur, Illinois, United States Familia Dental Full time
Job Summary

Familia Dental is seeking a highly skilled and detail-oriented Front Desk Receptionist to join our team. As a key member of our front office staff, you will be responsible for providing exceptional customer service, managing patient flow, and ensuring a smooth and efficient experience for our patients.

Key Responsibilities
  • Front Desk Operations: Greet and check in patients, verify insurance eligibility, confirm and/or reschedule appointments as needed, and collect payments for services provided.
  • Communication: Answer phone calls, respond to patient inquiries, and communicate with patients and staff in a professional and courteous manner.
  • Record Keeping: Maintain accurate and up-to-date patient records, including demographic information, medical history, and treatment plans.
  • Insurance and Billing: Verify patient insurance coverage, submit claims to insurance companies, and follow up on outstanding claims.
  • Office Administration: Perform various administrative tasks, such as data entry, filing, and supply management.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Previous experience in a dental or medical office setting preferred.
  • Skills: Excellent customer service skills, strong communication and interpersonal skills, ability to work in a fast-paced environment, and basic computer knowledge.
  • Certifications: HIPAA certification and OSHA training required.
Work Schedule

Part-time employment, 2+ days a week, 29 hours or less per week. Available to work Saturdays, when needed. Half-day or full-day shifts.



  • Decatur, Illinois, United States Lineage Logistics Full time

    **Job Summary**We are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Lineage Logistics. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring timely and accurate order fulfillment, and resolving any issues that may arise.**Key...


  • Decatur, Illinois, United States Rustman Agency Full time

    Job DescriptionWe are seeking passionate individuals to join our dynamic insurance team at Rustman Agency as a Customer Service And Sales Support Representative.About the RoleThis is an exciting opportunity to work in a fast-paced, growth-oriented environment where you will have the chance to develop your skills and knowledge in the insurance industry.Key...


  • Decatur, Illinois, United States Consociate Full time

    Job SummaryThe Customer Care Representative plays a vital role in providing exceptional service to our clients and members. As a key member of the Client Services Division, this position is responsible for responding to customer inquiries in a professional and friendly manner.Key Responsibilities:Provide timely and accurate responses to customer inquiries...


  • Decatur, Illinois, United States GeorgiaGov Full time

    About GeorgiaGovGeorgiaGov is a leading organization in promoting and increasing access to education beyond high school for Georgians. Our mission is to provide college planning and other educational services to over 2 million Georgians.Our ServicesWe offer a range of services, including:Administering state and lottery-funded student financial aid...


  • Decatur, Illinois, United States Public Storage Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Public Storage team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our clients.Key ResponsibilitiesCustomer Service: Respond to customer...


  • Decatur, Illinois, United States Public Storage Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Public Storage team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our clients.Key ResponsibilitiesCustomer Service: Respond to customer...


  • Decatur, Illinois, United States BUILDBULKBURN CAFE LLC Full time

    Job OverviewBuildbulkburn Cafe LLC is seeking a highly skilled Customer Service Representative to join our team in Decatur, GA. As a key member of our 12-person strong team, you will be responsible for providing exceptional customer experiences and ensuring the highest level of satisfaction for our clients.Key ResponsibilitiesGreet and Engage...


  • Decatur, Illinois, United States ATC Income Tax Full time

    Job DescriptionATC Income Tax is seeking highly motivated and customer-focused individuals to join our team as Customer Service Representatives. As a key member of our team, you will be responsible for providing exceptional customer service to our clients via phone.Key Responsibilities:Build strong relationships with clients through effective communication...


  • Decatur, Illinois, United States Consociate Full time

    Job DescriptionThe Customer Care Representative reports directly to the Customer Care Supervisor and Client Services Manager. This position is generally the first point of contact with our new clients and members, responding to customer inquiries in a professional and friendly manner. This position is Monday through Friday 8am-5pm.Key Responsibilities:Answer...


  • Decatur, Illinois, United States Pilot Flying J Full time

    Become a Valued Member of Our Dynamic TeamAre you enthusiastic about delivering outstanding service and being part of a vibrant and diverse workforce? At Pilot Flying J, we provide an engaging work atmosphere where each day presents fresh challenges and opportunities to make a meaningful impact. Join us and help foster a friendly environment for customers...


  • Decatur, Illinois, United States Logmet Solutions Full time

    Become a Sales Representative at LogMet SolutionsLogMet Solutions is in search of a dedicated Sales Representative to oversee operational tasks and provide exceptional customer support. The ideal candidate will excel in a dynamic setting and contribute significantly to the success of our sales department.PRIMARY DUTIES:Professionally address customer...


  • Decatur, Illinois, United States Empire Heating & Air Conditioning Full time

    About Empire Heating & Air ConditioningWe are a reputable HVAC company serving the Metro Atlanta area since 1985. Our mission is to establish long-term relationships with our clients and deliver reliable HVAC solutions that are energy-saving and suited to each individual home or business.Our Company CultureWe believe that a company is only as good as the...


  • Decatur, Illinois, United States U-Haul Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesAssist customers with U-Haul products...


  • Decatur, Illinois, United States Compass Group, North America Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Cashier and Food Service Associate to join our team at Compass Group, North America. As a key member of our food service team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and safe work environment.Key...


  • Decatur, Illinois, United States Hickory Point Bank Full time

    **Grow Your Career with Hickory Point Bank**We are seeking a highly skilled and motivated Customer Service Associate to join our banking center team. As a key member of our team, you will have direct contact with our clients and be responsible for completing fast, accurate transactions in a friendly, professional manner.This role requires a strong...


  • Decatur, Illinois, United States Piece of Cake Full time

    **About Piece of Cake**We are a leading bakery company based in Atlanta, specializing in delivering high-quality cakes and treats to customers across the country. With 9 retail locations and a growing presence, we are committed to providing an exceptional customer experience.**Job Summary**We are seeking a highly motivated and customer-focused Store...


  • Decatur, Illinois, United States Pilot Company Full time

    Become a Part of Our Subway FamilyWe are seeking enthusiastic individuals who are committed to delivering outstanding customer service and ensuring a tidy and inviting atmosphere at our establishment. If you thrive in a dynamic environment and enjoy providing quick and courteous service, we would love to connect with you.Position Overview:Deliver exceptional...


  • Decatur, Illinois, United States Circle K Stores, Inc. Full time

    **About Circle K Stores, Inc.**We are a leading convenience store chain with a strong presence in the retail industry. Our stores offer a wide range of products and services to meet the needs of our customers.**Job Summary**We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member...


  • Decatur, Illinois, United States Clipper Petroleum Full time

    Job Summary:We are seeking a highly motivated and customer-focused Guest Service Representative to join our team at Clipper Petroleum. As a key member of our retail team, you will be responsible for providing exceptional customer service, handling merchandise purchases, and maintaining a clean and safe retail environment.Key Responsibilities:Greet and serve...


  • Decatur, Illinois, United States Family Dollar Full time

    Position Overview:As a Customer Service Representative at Family Dollar, your primary role will be to deliver outstanding service to our valued customers. You will be the face of our store, ensuring a welcoming atmosphere and assisting shoppers in their purchasing decisions.Key Responsibilities:- Greet customers warmly and assist them in selecting products...