Product and Web Analytics Specialist

1 week ago

Temecula, California, United States IDIQ Full time
Job Overview

Company Overview:
IDIQ is a recognized leader in the industry, dedicated to attracting skilled professionals to enhance our team. We prioritize the development of your unique talents, support your career aspirations, and cultivate an outstanding workplace that delivers exceptional solutions our clients rely on.

As one of the rapidly expanding organizations in the United States, consistently featured on the prestigious Inc. 5000 list, we provide award-winning services alongside a positive work culture. Our brands, including IdentityIQ and MyScoreIQ, offer credit report and identity theft monitoring, while our Resident-Link brand emphasizes positive rent-payment reporting to credit bureaus.

We provide a comprehensive benefits package, including paid vacation, volunteer leave, health insurance, 401(K) contributions with employer matching, ongoing training opportunities, and more. Our employees enjoy unlimited free coffee, relaxation areas, game rooms, and engaging company events.

Role Summary:
IDIQ is in search of a highly proficient and seasoned Data Analyst with a focus on product and web analytics. The ideal candidate will possess over five years of experience and a demonstrated ability to utilize data for informed business decisions. The primary responsibility will involve evaluating user interactions, product effectiveness, and website metrics to align with our strategic objectives. We seek an individual who is meticulous, proactive, and quick to adapt.

Key Responsibilities:

  • Product Analytics: Assess product performance, user engagement, and customer journeys. Deliver actionable insights to improve product features and overall user satisfaction.
  • Web Analytics: Track and report on website traffic, conversion rates, and user behavior. Employ web analytics tools and customer data to uncover trends and optimization opportunities.
  • Data Collection and Tagging: Develop and oversee data tagging strategies to ensure precise tracking of essential metrics across digital platforms. Identify and rectify discrepancies in data collection.
  • A/B Testing: Design, implement, and analyze A/B tests to enhance website elements and boost user experience and conversion rates.
  • Data Management and Analysis: Extract, cleanse, and analyze extensive datasets using SQL and BigQuery. Provide insights and recommendations based on data analysis while identifying and addressing data anomalies.
  • Reporting and Dashboards: Create and maintain dashboards and regular reports in Looker Studio to communicate vital metrics and insights to stakeholders.
  • Collaboration: Partner with cross-functional teams, including product managers, developers, and marketers, to ensure data alignment and support strategic initiatives.
  • Perform additional job-related duties as assigned.

Qualifications:

  • Education: Bachelor's degree in Statistics, Mathematics, Economics, Computer Science, or a related discipline.
  • Experience:
    • 5+ years in product and web analytics.
    • Proficiency in web analytics tools (e.g., Google Analytics, Heap, Adobe Analytics).
    • Familiarity with tag management and data visualization tools (e.g., Google Tag Manager, Tableau, Looker, Power BI).
    • Intermediate experience with A/B testing methodologies.
    • Basic SQL knowledge is highly preferred.
  • Skills:
    • Analytical Skills: Strong problem-solving capabilities with a proactive approach to identifying and addressing data inconsistencies.
    • Communication: Excellent verbal and written communication skills, capable of conveying technical concepts to non-technical audiences.
    • Key Competencies: Self-motivated, collaborative, organized, and results-driven.
  • Preferred Skills:
    • Advanced problem-solving abilities.
    • Capability to conceptualize and communicate overarching strategies effectively.
    • Quick comprehension and absorption of new information.
    • Ability to structure and analyze qualitative or quantitative data to derive meaningful conclusions.
    • Strong interpersonal skills for engaging with internal departments and external stakeholders.
    • Capacity to manage multiple tasks efficiently.
    • Adaptability to handle frequent changes and willingness to take on new responsibilities.
    • High organizational skills, attention to detail, and effective time management across various deadlines.
    • Thrives in a dynamic environment with a strong intellectual curiosity.
    • Proactive in bringing innovative ideas to the organization.

Position Details:
This is a full-time, salaried position (40+ hours/week).

Compensation:
The salary range for this role is between $95,000 and $125,000 annually, with the actual offer reflecting a comprehensive evaluation of skills, qualifications, experience, and location.

Benefits:
IDIQ offers a comprehensive benefits package, including full medical, dental, and vision coverage for employees and partial coverage for dependents, life insurance, disability insurance, paid holidays, and a 401k program with employer matching. Our work environment is casual, promoting friendly competition through activities like ping-pong tournaments and more.

Equal Opportunity Statement:
Identity Intelligence Group, LLC dba IDIQ is committed to a policy of equal employment opportunity and does not tolerate discrimination or harassment of any kind.

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