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Product and Web Analytics Specialist

2 months ago

Temecula, California, United States IDIQ Full time
Job Description

Company Overview:
IDIQ is a distinguished organization committed to attracting exceptional talent. We prioritize the development of your unique abilities, support your professional aspirations, and cultivate a remarkable workplace that delivers trusted solutions to our members.

As one of the rapidly expanding firms in the United States, consistently recognized on the esteemed Inc. 5000 list, we offer award-winning services and a supportive work culture. Our brands, including IdentityIQ and MyScoreIQ, provide credit report and identity theft monitoring, while our Resident-Link brand emphasizes positive rent-payment reporting to credit bureaus.

Benefits:
We provide a comprehensive benefits package that includes paid vacation, volunteer leave, health insurance, employer-matched 401(K) contributions, ongoing training opportunities, and more. Our employees enjoy complimentary coffee, relaxation areas, game rooms, and various company events.

Role Overview:
IDIQ is in search of a highly qualified Data Analyst with expertise in product and web analytics. The ideal candidate will possess over five years of experience and a proven ability to utilize data to inform business strategies. The primary responsibility will involve analyzing user behavior, product effectiveness, and website metrics to align with our organization's strategic objectives. We seek an individual who is detail-oriented, proactive, and quick to adapt.

Key Responsibilities:

  • Product Analytics: Evaluate product performance, user engagement, and customer journeys. Deliver actionable insights to improve product features and enhance user experience.
  • Web Analytics: Track and report on website traffic, conversion rates, and user behavior. Utilize web analytics tools and customer data to uncover trends and optimization opportunities.
  • Data Collection and Tagging: Develop and oversee data tagging strategies to ensure precise tracking of essential metrics across digital platforms. Identify and rectify any discrepancies in data collection.
  • A/B Testing: Design, implement, and assess A/B tests to refine website elements and boost user experience and conversion rates.
  • Data Management and Analysis: Extract, cleanse, and analyze extensive datasets using SQL and BigQuery. Provide insights and recommendations based on data analysis, ensuring to identify and address data anomalies.
  • Reporting and Dashboards: Construct and maintain dashboards and regular reports in Looker Studio to communicate key metrics and insights to stakeholders.
  • Collaboration: Partner with cross-functional teams, including product managers, developers, and marketers, to ensure data alignment and support strategic initiatives.
  • Perform other job-related duties as assigned.

Qualifications:

  • Education: Bachelor's degree in Statistics, Mathematics, Economics, Computer Science, or a related field.
  • Experience:
    • 5+ years in product and web analytics.
    • Proficiency in web analytics tools (e.g., Google Analytics, Heap, Adobe Analytics).
    • Familiarity with tag management and data visualization tools (e.g., Google Tag Manager, Tableau, Looker, Power BI).
    • Intermediate experience with A/B testing methodologies.
    • Some knowledge of SQL is highly preferred.
  • Skills:
    • Analytical Mindset: Strong problem-solving capabilities with a proactive approach to identifying data inconsistencies.
    • Communication: Excellent verbal and written communication skills, capable of conveying technical concepts to non-technical audiences.
    • Key Competencies: Self-motivated, collaborative, organized, and results-driven.
  • Preferred Skills:
    • Advanced problem-solving abilities.
    • Capability to communicate the overarching vision effectively.
    • Quick adaptability to new information.
    • Ability to analyze qualitative and quantitative data and derive insightful conclusions.
    • Strong organizational skills and attention to detail.
    • Capacity to manage multiple tasks efficiently.
    • Flexibility to adapt to rapid changes and willingness to take on new challenges.
    • Intellectual curiosity and ability to thrive in a fast-paced environment.
    • Proactive in bringing innovative ideas to the organization.

Position Details:
This is a full-time, salaried position. The compensation range for this role is between $95,000 and $125,000 annually, based on various factors including skills and experience.

Benefits:
IDIQ offers comprehensive benefits, including medical, dental, and vision coverage, life insurance, short-term and long-term disability, paid holidays, and a 401k program with employer matching. We maintain a casual dress code and foster a friendly competitive environment with activities such as ping-pong tournaments and gaming.

Equal Opportunity Statement:
Identity Intelligence Group, LLC dba IDIQ is committed to a diverse and inclusive workplace. We do not tolerate discrimination or harassment of any kind and make employment decisions without regard to race, color, religion, national origin, gender, age, sexual orientation, veteran status, or any other status protected by law.