Logistics Customer Support Specialist
2 weeks ago
A Logistics Customer Support Specialist position is available at MI Windows and Doors. In this role, you will be tasked with managing the loading and stocking of delivery routes. Your responsibilities will encompass a variety of loading and stocking tasks, requiring flexibility for seasonal overtime. MI Windows & Doors stands as a premier manufacturer of windows and doors in the Western United States, recently joining forces with MI Windows, creating enhanced opportunities for growth and collaboration.
Starting Rate: $25
Start Time: 8am
Key Responsibilities:
- Collaborate with the Distribution Manager to facilitate the delivery process.
- Address backorders and system issues as they occur.
- Oversee the management of change orders and backorder resolutions.
- Provide training to team members on distribution administrative tasks.
- Ensure accurate maintenance of electronic shipping records.
- Manage location CMVL files and related D.O.T. documentation.
- Maintain Encompass web-based files.
- Work closely with department leads to guarantee exceptional customer service.
Qualifications:
- Prior experience in a similar environment handling various sizes of finished goods.
- Knowledge of glass handling is advantageous but not mandatory.
- Ability to read and comprehend window labels and route codes.
- Good manual dexterity with proficiency in using handheld scanning devices.
- Mechanical aptitude and capability to read a tape measure.
- Physical ability to lift 50 pounds unassisted.
Our comprehensive benefits package encompasses health, wealth, and wellness coverage for you and your eligible spouse/dependents. We offer a competitive salary and benefits, including a 401k plan with company matching and generous paid time off to support work-life balance. Our medical plans feature Preferred-Provider Organization (PPO) or Health Savings Account (HSA) options to assist in managing healthcare expenses. Below is a summary of the benefits available to you while employed with our organization:
- Medical plans with PPO or HSA options.
- Prescription coverage.
- Dental insurance.
- Vision care.
- Company-paid life insurance.
- Voluntary life insurance options.
- Supplemental hospital indemnity, critical illness, and accident insurance.
- Company-paid short-term disability.
- Company-paid long-term disability.
- Paid time off (PTO), including vacation, personal days, and 8 paid holidays.
- 401k retirement plan with company match.
- Employee Assistance Program.
- Teladoc services.
- Tuition reimbursement.
- Annual wellness clinic.
MI Windows and Doors is an equal opportunity employer. We do not discriminate based on religion, race, creed, color, national origin, sex, age, disability, handicap, veteran status, sexual orientation, genetic information, or any other legally protected category.
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