Sales and Merchandising Supervisor

6 days ago

Santa Clara, California, United States Micro Center Full time
Job Summary

We are seeking a highly motivated and results-driven Retail Sales and Merchandising Supervisor to join our team at Micro Center. As a key member of our sales team, you will be responsible for leading sales floor activities, ensuring customer satisfaction, and driving sales growth.

Key Responsibilities
  • Sales Floor Leadership: Lead sales floor activities, ensuring associates are greeting and presenting credible product solutions to all customers, and customer satisfaction standards are being met.
  • Merchandising Execution: Oversee the execution of ad set and visual merchandising standards within the department.
  • Inventory Management: Supervise all freight flow and merchandise processing within the department, including regular cycle counts and tracking of company assets through inventory control.
  • Staffing and Training: Participate in department staffing, training, and scheduling activities to ensure competent associates are hired to properly service our customers.
  • Coaching and Feedback: Provide regular coaching and feedback to associates to ensure appropriate sales presentation, customer satisfaction, visual merchandising standards, and desired results are understood and being met.
  • Store Operations: Participate in and lead open and close procedures, serve as floor leader or manager-in-charge during absence of store managers, and support store operations by maintaining loss prevention awareness.
  • Human Resources: Partner with senior management and/or Regional HR Manager to ensure human resource issues are handled in accordance with guidelines.
Requirements
  • Education: High school diploma required with proficiency in Microsoft Office.
  • Experience: Two or more years of experience in a retail sales environment with direct accountability for achieving sales and customer service targets and merchandising standards, in a lead or supervisory capacity.
  • Skills: Ability to communicate professionally, handle multiple customers at once, and relate to people with varying levels of technical expertise.
  • Physical Requirements: Lift up to 50 lbs., stand for prolonged periods of time.
Benefits
  • Flexible Schedules: Competitive pay and flexible scheduling to meet the needs of our customers.
  • Medical Benefits: Medical, dental, and vision benefits coverage for regular full-time associates.
  • Employee Discounts: Employee discount program and friends and family discount program.
  • Tuition Reimbursement: Tuition reimbursement and education discounts.
  • Paid Time Off: Paid time off for regular associates.
  • 401K Plan: 401K plan with company match.
  • Career Advancement: Career advancement opportunities and esteemed vendor and company job training.

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