Valet Operations Supervisor

12 hours ago


Glendale, Arizona, United States SP+ Full time
Job Title: Valet Operations Supervisor

Job Summary:

We are seeking a highly skilled and experienced Valet Operations Supervisor to join our team at SP+. As a Valet Operations Supervisor, you will be responsible for ensuring the smooth operation of our valet services, providing exceptional customer service, and leading a team of valet attendants.

Key Responsibilities:

  • Supervise and coordinate the daily activities of valet attendants to ensure efficient and effective service delivery.
  • Monitor and maintain high standards of customer service, ensuring that all customers receive timely and courteous service.
  • Assist with the recruitment, training, and development of valet attendants to ensure they have the necessary skills and knowledge to perform their duties effectively.
  • Manage and maintain accurate records of customer interactions, including feedback and complaints.
  • Collaborate with other departments to ensure seamless communication and coordination of services.
  • Identify and implement process improvements to increase efficiency and productivity.
  • Ensure compliance with company policies and procedures, as well as regulatory requirements.

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Minimum 6 months of related experience or training; or equivalent combination of education and experience.
  • Valid state-issued driver's license required; ability to drive a vehicle with a manual transmission (stick shift) may be required depending on the location.
  • Excellent communication and interpersonal skills; ability to work effectively in a team environment.
  • Ability to adapt to changing situations and priorities; strong problem-solving and analytical skills.
  • Physical demands include frequent standing, walking, and lifting up to 25 pounds; ability to work in a fast-paced environment with frequent interruptions.

What We Offer:

SP+ is an equal opportunity employer committed to diversity and inclusion. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

How to Apply:

If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.



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