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Valet Operations Supervisor
2 months ago
Job Summary:
We are seeking a highly skilled and experienced Valet Operations Supervisor to join our team at SP+. As a Valet Operations Supervisor, you will be responsible for ensuring the smooth operation of our valet services, providing exceptional customer service, and leading a team of valet attendants.
Key Responsibilities:
- Manage the day-to-day operations of the valet service, ensuring that all tasks are completed efficiently and effectively.
- Provide exceptional customer service, responding to customer inquiries and resolving any issues in a professional and courteous manner.
- Lead and motivate a team of valet attendants, providing guidance and support to ensure they are meeting their performance goals.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Monitor and maintain accurate records of customer interactions, including feedback and complaints.
- Collaborate with other departments to ensure seamless communication and coordination.
Requirements:
- High school diploma or equivalent required; 6 months of related experience or training preferred.
- Valid driver's license and a clean driving record.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing circumstances.
- Physical stamina to perform tasks that require standing, walking, and lifting.
What We Offer:
SP+ is committed to providing a positive and inclusive work environment, offering competitive compensation and benefits packages, and opportunities for professional growth and development.
Equal Opportunity Employer:
SP+ is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds and perspectives.