Operations Supervisor
5 days ago
Publicis Health Media is a leading health media agency in the US, dedicated to delivering innovative solutions that connect people with meaningful health and wellness solutions every day.
As a key member of our team, the Supervisor will be responsible for managing large clients, providing a holistic view of their objectives and processes, and ensuring timely delivery of financial reports and project milestones.
This is a hybrid role, requiring three days in-office each week. The ideal candidate will have a strong understanding of project management, scoping, and client financial responsibilities, as well as experience in media planning and buying processes.
Key Responsibilities:
- Manage client financial deliverables, including job code creation, SOW generation, working media determination, changes of work, incremental funds, client accruals, invoicing, and ad hoc reporting.
- Develop and implement client best practices regarding scoping, invoicing, and financial tracking.
- Lead the revision or enhancement of financial processes and procedures.
- Collaborate with internal teams to ensure accurate and timely completion of financial deliverables.
- Develop and maintain relationships with clients to ensure their financial needs are met.
Requirements:
- Minimum of 3 years of experience in operations or project management in an agency setting.
- Strong understanding of project management, scoping, and client financial responsibilities.
- Basic knowledge of media planning and buying processes.
- Proficiency in Microsoft Office Suite, particularly MS Excel, and experience with tools like SmartSheet and MS Teams.
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