Airline Mobility Assistant
3 days ago
At Bags, a SP+ Company, we're driven by Our Promise: "Making Every Moment Matter for a World on the Go." As an Airline Wheelchair Assistant, you'll play a vital role in helping passengers with mobility needs navigate the airport.
Responsibilities:- Assist passengers with mobility needs by pushing them in a wheelchair to and from their gate
- Help passengers with moving luggage to their vehicles, taxi stands, parking shuttle stations, and rental car stations
- Maintain a friendly and positive attitude, always attentive to each passenger's individual needs
- Communicate effectively and clearly with passengers, asking safety and security questions
- Complete any necessary wheelchair or incident reports
- Follow dispatcher gate orders
- Be at least 18 years old
- Be authorized to work in the United States
- Clear a background and drug screen
- Lift up to 75 lbs and push a loaded wheelchair up to 300lbs up and down inclines throughout the shift
- Ability to lift passengers from the wheelchair to the seat on the plane
- Experience in customer service preferred
- Strong verbal and written communication skills
- Complete all required training, including airport compliance
- Able to obtain an airport badge
Employees are expected to present a professional business-like image at all times. This includes dressing in clean and well-maintained approved uniforms, and adhering to the company's appearance guidelines.
Additional requirements as specified by management.
Work Environment:This is a physically demanding position that requires on-the-job security training and the ability to receive all applicable airport security badges.
The employee is frequently required to use hands and fingers, communicate with customers and fellow employees, sit, reach with hands and arms, stand, walk, climb, balance, stoop, kneel, and crouch.
The employee must be able to lift and move up to 75 pounds regularly, and move in a relatively quick manner.
Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus.
SP+ is an equal opportunity employer committed to recruiting, hiring, training, and promoting without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability, or other protected characteristics.
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