Verizon Customer Support Specialist

6 days ago


Norfolk, Virginia, United States ProSol Full time
{"Job Title": "Verizon Customer Support Representative", "Job Description": "Job Summary

We are a dynamic consulting sales and marketing firm, ProSol, helping our clients maximize their profitability and brand exposure through innovative revenue capabilities. We are seeking a self-motivated entry-level Verizon Customer Support Representative to assist with our firm's strategic marketing and sales campaigns.

Key Responsibilities:
  • Engage in direct communication with customers, providing expert product knowledge and educating them on their desired product inquiries.
  • Research target markets to identify and engage with new and existing customers, bolstering our sales pipeline.
  • Communicate product features and benefits based on individualized customer needs.
  • Address customer objections and answer questions throughout the sales process.
  • Respond promptly and professionally to all account inquiries.
  • Attend regular product training sessions with teammates and upper-level management.
Requirements:
  • A High School Diploma or equivalent is required.
  • 1-2 years of experience in customer service or sales is highly recommended.
  • Excellent verbal and nonverbal communication skills.
  • A tenacious and growth-oriented mindset.
  • A driven work ethic with impeccable time management skills.
  • A positive and professional demeanor when interacting with colleagues and customers.
"}

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